IT Systems Administrator

We are seeking a full-time IT Systems Administrator to provide hands-on IT support, manage daily IT operations, and coordinate with our external managed service provider (MSP).

The ideal candidate is proactive, organized, and accountable, with strong technical troubleshooting skills and attention to administrative details. This individual will independently resolve routine issues, recognize when escalation is needed, and identify opportunities to improve processes, automate tasks, and strengthen cybersecurity practices.

This role offers the opportunity to expand technical skills and gradually take greater ownership of Enovate’s IT systems and operations., * Independently resolve routine (Level 1) IT tickets involving computers, Microsoft 365, printers, connectivity, remote access, and software; document solutions and escalate complex issues when appropriate.

• Physically set up, configure, deploy, troubleshoot, and relocate laptops, desktops, monitors, docking stations, and other equipment.
• Manage employee onboarding and offboarding, user accounts, equipment assignments, returns, warranties, IT records, and asset inventories.
• Maintain accurate software licensing, subscriptions, renewals, vendor details, and application documentation, including specialized AEC software.
• Support Unanet AE administration, troubleshooting, reporting, and process improvements; use SQL or scripting to assist with reports and automation.
• Identify potential cybersecurity concerns, follow security procedures, and promptly escalate matters requiring specialized attention.
• Coordinate escalated issues and projects with the MSP, follow through on open items, and help identify IT work that can gradually be managed in-house.

• 3-5 years of hands-on IT support or systems administration experience, including prior experience in an in-house IT role.
• Ability to independently support Windows computers, Microsoft 365, user accounts, MFA, and basic network connectivity.
• Practical experience with SQL, PowerShell, Python, or comparable programming/scripting used for queries, reporting, or automation; advanced software development is not required.
• Demonstrated ownership of IT administrative work, including ticket follow-up, documentation, equipment tracking, and software licensing.
• Good communication, customer-service skills, cybersecurity awareness, and judgment about when to escalate issues.

Preferred Skills

• Experience supporting IT operations within an architecture, engineering, construction (AEC), or professional services firm.
• IT support in an architecture, engineering, construction (AEC), or other professional services company.
• IT support in an architecture, engineering, construction (AEC), or other professional services company.
• Experience collaborating with an MSP and taking on additional in-house IT responsibilities.
• Experience or growing proficiency with Microsoft Entra ID/Azure, Active Directory, endpoint administration, networking fundamentals, and cloud-based systems.
• Knowledge of cybersecurity best practices, risk assessment, and security monitoring.
• Familiarity with AEC software such as Egnyte, Unanet AE, Deltek, AutoCAD, Bentley, Bluebeam, or Trimble.

Work Environment

Full-time, hybrid position; generally three days per week in the office, subject to business needs. Occasional travel to other offices or project locations may be required.

The essential functions of this position include prolonged sitting and computer use, occasional standing, walking, bending, kneeling, and reaching to install or troubleshoot equipment. Responsibilities include hands-on workstation setup, equipment installation, and relocation. Must be able to occasionally lift, carry, and move computer equipment weighing up to 25 pounds.

Salary range: $73,000-$87,000.

Benefits include medical, dental, and vision coverage beginning on the first day of employment, life insurance, a 401(k) matching plan, volunteer time off, wellness programs, and other optional benefits, subject to applicable plan terms.

Enovate is an equal opportunity employer. We consider qualified applicants without regard to any legally protected characteristic.

Enovate Consulting, LLC is a professional engineering, geotechnical engineering and construction management consulting firm supporting transportation and infrastructure projects. Our employees work across offices, project sites, and remote locations, using specialized engineering, construction, and business applications.

We have been honored with a certification from Great Places to Work, listed on the FORTUNE Best Places to Work in NY and Best Small Workplaces lists, and received an ACEC NY Pioneer of Belonging Award for championing Diversity, Equity, Inclusion and Belonging while creating an inclusive workplace, among other accolades.