Systems Administrator II

Are you an experienced Windows Administrator with a passion for managing mission-critical applications and ensuring seamless service delivery? Join Platform Ops at NC Department of Information Technology (NCDIT), where we provide centralized management of compute resources for the State, including compute, storage, and network environments that host enterprise-class applications critical to the citizens of North Carolina. We are seeking a dedicated and skilled Windows Administrator to support and manage MS Windows systems for Distributed Hosting.

As a Windows Administrator, you will be responsible for:

• the planning, installation, configuration, deployment, support, and decommissioning of Windows and VMware-based systems.
• supporting Windows infrastructure and server roles such as DNS, DHCP, AD, File and Print, IIS, SQL, and more. Y
• work closely with application owners for system integration and testing, conduct quality assurance in the delivery of systems, and provide incident and problem resolution.
• ensuring the reliable operation of an enterprise-scale environment running mission-critical applications.

If you are ready to make a significant impact and thrive in a collaborative environment, we invite you to apply and contribute to the enhancement of our operational service levels. Join us at NCDIT and be part of a team dedicated to serving the citizens of North Carolina!

About the Division:

NCDIT IT operations are the backbone of North Carolina’s digital government, combining infrastructure, security, data, and innovation to support public services statewide. Agencies and individuals can access services, policies, and support through the NCDIT website and IT Services portal.

Knowledge Skills and Abilities/Management Preferences

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Systems Administration & Infrastructure Management : Experience administering enterprise Windows environments, supporting multi-platform client/server infrastructure, and managing VMware virtualized environments.

• Cloud Operations, Security & Endpoint Management : Experience supporting cloud platforms (AWS, Azure, and/or Google Cloud Platform), implementing security controls, and managing enterprise endpoints using tools such as Tanium.

• Automation, Monitoring & Operational Support : Experience with IT operations including system monitoring, incident management, technical support, configuration and deployment activities, process automation, and maintaining efficient, reliable workflows.

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming;

or

Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and four years of progressive experience in systems software programming; or an equivalent combination of education and experience.

Salary Range up to $122,256

The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act.

This position may be eligible for remote work in accordance with state policy and the agency’s remote work program but does sometimes require onsite work. Will be on call as part of a team rotation. Any telework will be under the conditions of the state Teleworking Program Policy, and the employer may end any teleworking arrangement at any time in the employer’s sole discretion.

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.