Technical Administrator/EDI Programmer Analyst

• Administer and optimize Infor Automotive Exchange environment, including trading-partner profiles, document relationships, routing, validation, workflows, security, permissions, certificates, and audit controls.
• Coordinate with Infor Managed Services on provisioning necessary style sheet or BOD modifications, platform changes, support cases, and incident resolution.
• Monitor transaction queues, communication adapters, AS2/SFTP/FTPS/HTTPS/VAN connectivity, acknowledgments, logs, and services to maintain reliable production processing.
• Maintain configuration records, procedures, recovery steps, change controls, support documentation, and operating standards.
• Design, build, modify, test, document, deploy, and maintain EDI maps, transformations, stylesheets, and customer-specific business rules.
• Support ANSI X12 transactions including 810, 820, 830, 850, 855, 856, 860, 862, 864, 866, and 997, and EDIFACT messages including DELFOR, DELJIT, DESADV, INVOIC, RECADV, ORDERS, and CONTRL.
• Lead onboarding for trading partners, certification, cutover, stabilization, and ongoing support for automotive OEMs, customers, suppliers, logistics providers, and VANs.
• Interpret customer specifications, validate compliance requirements, coordinate testing, and resolve mapping or transmission defects before production deployment.
• Maintain and troubleshoot integrations among Infor Automotive Exchange, Infor LN/LNCE, Infor OS, ION, Data Lake, APIs, BODs, XML, JSON, flat files, databases, and approved external systems.
• Ensure reliable processing of forecasts, releases, schedules, sequencing, ASNs, acknowledgments, invoices, and related automotive supply-chain transactions.
• Analyze and reprocess failed transactions; correct mapping, communication, master-data, and ERP-interface issues; reconcile discrepancies between customer requirements and internal system data.
• Provide Tier 2/3 support for missing releases, ASN rejections, sequencing issues, connectivity failures, translation errors, delayed transactions, and data mismatches.
• Lead root-cause analysis and corrective action for production-impacting incidents and provide reasonable after-hours support for critical automotive manufacturing events.
• Collaborate across global plants, functions, vendors, and time zones while protecting transaction integrity, security, compliance, and operational continuity.
• Support Infor LN/LNCE users and assigned enterprise applications; work with business users and the Senior Global ERP Manager to define sustainable solutions.
• Support PLM users by diagnosing application issues, coordinating escalation, documenting resolutions, and following issues through closure.
• Provide timely helpdesk support for assigned applications, communicate status, escalate when needed, and verify successful resolution with users.
• Prepare project status updates, effort and cost estimates, support cases, procedures, manuals, test plans, session implementation plans, and user training materials.
• Monitor assigned issues and project actions; obtain updates from IT contacts, business sponsors, vendors, and subject-matter experts; communicate progress and risks.
• Support testing, training, knowledge transfer, continuous improvement, and other application administration, development, support, and project duties as assigned.
• Automotive OEM certification and customer-compliance experience; familiarity with AIAG guidance, labeling, serialization, release management, and shipping processes.
• Experience supporting multi-plant operations across North America, Europe, Asia, and Mexico.
• Experience with workflow automation, PLM, middleware, and structured change-management practices.

1. EDI Mapping, Development, and Trading-Partner Onboarding3. ERP Integration and Automotive Transaction Processing4. Global Operational Support5. User Support, Projects, and Documentation

Success Measures

• EDI Reliability: Ensure accurate and timely processing of EDI transactions while maintaining customer compliance and minimizing disruptions.
• Systems Integration: Maintain stable, efficient integrations between Infor Automotive Exchange, ERP, and supporting business systems.
• Issue Resolution: Resolve incidents quickly, reduce recurring issues, and maintain high levels of service and operational continuity.
• Continuous Improvement: Implement process, automation, and system enhancements that improve efficiency, user satisfaction, and business performance.

Position Summary: The Technical Administrator / EDI Programmer Analyst is responsible for the administration, development, integration, support, and continuous improvement of Flexfab’s Infor Automotive Exchange environment. The role serves as the technical subject matter expert for automotive EDI, trading-partner connectivity, mapping, transaction reliability, and ERP EDI integration while also supporting Infor LN/LNCE enterprise applications custom functionality, reporting, automation, PLM, and related business-process improvements. The position partners with Supply Chain, Customer Service, Logistics, Manufacturing, Finance, and IT teams across global operations., * Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field, or equivalent relevant experience.

• 3-7 years of EDI or application-integration experience in a manufacturing environment, including hands-on automotive EDI administration, mapping, testing, onboarding, and troubleshooting.
• Working expertise with Infor Automotive Exchange, or a comparable automotive EDI platform;
• Deep understanding of ANSI X12, EDIFACT, AS2, SFTP/FTPS, HTTPS, VAN connectivity, acknowledgments, automotive releases, JIT/JIS, sequencing, and ASN requirements.
• Experience supporting ERP and integration technologies such as Infor LN/CloudSuite Automotive, Infor OS, ION, BODs, APIs, SQL, XML, JSON, and flat-file processing.
• Strong analytical, troubleshooting, documentation, customer-service, project-coordination, and written and verbal communication skills.

• Works in normal office settings and manufacturing facilities periodically support planned changes, production cutovers, and critical after-hours events.
• Expected role allocation: 55-60% Infor Automotive Exchange/EDI; 20-25% ERP, LNCE, and integration support; 10-15% AE reporting, PLM, and automation; approximately 10% user support, documentation, and projects

Core Competencies

• Decision Quality
• Drives Results
• Plans and Aligns
• Collaborates
• Action Oriented
• Situational Adaptability