Physical Security Specialist - Level 1 (SOC Operator - Night) (Global Risk Services)

Join Prosegur in an exciting new role as a Physical Security Specialist-Level I, in Irving, Texas. We’re seeking a dynamic individual who embodies professionalism, knowledge, skill, adaptability, and self-motivation. As a Physical Security Specialist - Level I, you’ll be an invaluable asset, providing security to our headquarters locations. Your role will involve implementing evolving security strategies to ensure a safe environment for our clients. Attention to detail is paramount in this position. You’ll conduct thorough breach tests on building infrastructure, engage with clients, and promptly address any security concerns that arise. Additionally, you’ll play a crucial role in supporting the Executive Protection Team, supporting arrivals and departures, coordinating evacuations and maintaining emergency protocols. This is a unique opportunity to make a significant impact and bring your professionalism to the team.

Roles & Responsibilities

• Maintain a safe and secure environment for clients, employees, and visitors while providing general unarmed security services across multiple locations.
• Support operational needs by assisting with new site start-ups, temporary assignments, coverage gaps, vacation relief, and unplanned absences.
• Demonstrate flexibility by adapting to changing assignments, schedules, and post requirements as operational needs evolve.
• Promote safety by remaining alert to observe, correct, and report potential hazards, suspicious activity, or policy violations.
• Understand and comply with all Prosegur policies, client requirements, and site-specific post orders.
• Participate in required training and quickly become familiar with procedures at multiple client locations.
• Conduct routine foot patrols, access control, and general security duties in indoor and outdoor environments.
• Provide white-glove professional customer service while interacting with clients, employees, visitors, and the general public.
• Accurately complete incident reports, logs, and other required documentation using basic to intermediate computer systems.
• Be available to work multiple shifts and locations as needed to support coverage requirements.
• This position will work primarily in the Security Operations Center (SOC)

• Minimum 3 years of security operations experience preferred, with consideration given to military, law enforcement, or customer service management backgrounds.
• Preferred experience in corporate-level security and management.
• Internal candidates must demonstrate exemplary performance and attendance, with no disciplinary actions within the past year.
• Exceptional customer service, organizational, analytical, and communication skills.
• High attention to detail and adaptability to change.
• Thrives in fast-paced, dynamic, customer-facing environments.
• Ability to work independently with little oversight.

Qualifications and Education Requirements:

• 18+ years of age
• High School Diploma or GED required.
• Valid Non-Commissioned Security License- Level II
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver’s license
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company’s screening process, including drug screen and background investigation.
• Knowledge of security operations and procedures

Preferred Skills:

• First Aid/CPR/AED qualified.
• Proficiency in incident response planning and execution.
• Strong leadership, communication, issue resolution, and performance management abilities.
• VIP handling, Corporate Security or UHNW experience
• Optimization of security operations processes and procedures, with a focus on continual improvement.
• Bilingual proficiency desired, Spanish.

The following screenings are required:

• Criminal Background Check
• Drug Screen, High School Diploma

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance

This job reports to the Sergio Gamino

This is a Full-Time position 3rd Shift, Weekends.

Travel is not required, National average Admin Jobs average Texas average

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For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.