Product Owner 3 Sales Order Management

Seeking a Product Owner 3 to support the delivery, enhancement, and operational success of digital products supporting Sales Order Management processes. This role will work closely with business process owners, IT teams, development teams, and end users to translate business needs into actionable requirements and deliver effective digital solutions. The ideal candidate will have strong experience in Sales Order Management, Order-to-Cash (OTC), Agile product delivery, and enterprise applications, preferably SAP SD or Salesforce. The role focuses on backlog management, requirements analysis, testing coordination, stakeholder collaboration, process improvement, and production support., * Manage and prioritize product backlogs, user stories, acceptance criteria, and delivery requirements.

• Gather, document, and analyze business requirements, business processes, and functional specifications.
• Facilitate workshops and working sessions with business stakeholders, process owners, and technology teams.
• Collaborate with developers, architects, business analysts, and QA teams throughout the product lifecycle.
• Coordinate User Acceptance Testing (UAT), defect management, and business validation activities.
• Support release planning, deployments, training readiness, and change management.
• Track enhancement requests, production issues, risks, dependencies, and delivery commitments.
• Support enterprise solutions related to Sales Order Management, Dealer Ordering, Transportation, Trade Management, Billing, SAP SD, Salesforce, and related platforms.
• Analyze existing business processes and identify opportunities for optimization, automation, and continuous improvement.
• Prepare stakeholder communications, status reports, product documentation, process flows, and training materials.
• Assist with production support and coordinate with support teams to meet service-level commitments.
• Partner with senior product leaders and business process owners to support product roadmaps and delivery objectives.

• 5+ years of experience in Product Ownership, Business Analysis, Order Management, Supply Chain, or Digital Product Delivery.
• Bachelor’s degree in Business, Information Systems, Supply Chain, Engineering, or a related field, or equivalent experience.
• Strong understanding of Sales Order Management, Order-to-Cash (OTC), or modern Order Management processes.
• Experience supporting enterprise applications such as SAP SD, Salesforce, Order Management systems, or similar business platforms.
• Experience with Agile delivery methodologies, backlog management, user stories, acceptance criteria, and requirements development.
• Strong business analysis, stakeholder management, and problem-solving skills.
• Excellent verbal, written, and presentation communication skills.

Preferred Qualifications

• Experience with SAP SD, SAP S/4HANA, Salesforce Sales Cloud, or related enterprise applications.
• Experience with Dealer Ordering and enterprise integration initiatives.
• Familiarity with Azure DevOps or similar Agile work management tools.
• Experience coordinating UAT, defect resolution, release management, and production support.
• Experience working with cross-functional and global teams, including teams based in India.
• Knowledge of process improvement, automation, and change management practices., The ideal candidate will combine hands-on product ownership or business analysis experience with a solid understanding of Order Management processes. Candidates with SAP/ERP Analyst, Solution Owner, Solution Lead, IT Lead, or Order-to-Cash experience may be a strong fit. Important: Demonstrated knowledge of Sales Order Management or Order-to-Cash is essential. Candidates with only general Agile or Product Owner experience, but no meaningful understanding of Order Management processes, are unlikely to be a fit. Work Environment This position is based at Caterpillar’s Mossville, Illinois, Building AC office and requires full-time, on-site attendance. The role involves regular collaboration with business stakeholders, technology teams, and global cross-functional partners.

The AES Group is a premier technology and engineering consulting company that has been bringing businesses and talent together for over 20 years to deliver innovative solutions that have the greatest positive impact on society. AES has helped over 40 business enterprises, including Fortune 500 companies, engage their customers, empower their employees, and transform their business operations with the power of cloud, data, AI, engineering, and other emerging technologies.