Field Service Technician - PC & Printer Support

eTeam Inc
Rochester, NY, United States
18 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Compensation
$62,400.0 - $68,640.0
Working hours
Regular working hours
Job source

Tech stack

Desktop Computing Laptops Hardware Debugging

Job description

We are seeking a customer-facing Field Service Technician to provide onsite support for HP PC and Printer products. This role involves hardware repair, configuration, and troubleshooting in a fast-paced environment. You will work independently while collaborating with a team to ensure customer satisfaction and operational success., Diagnose and repair laptops, desktops, workstations, and printers

  • Configure hardware, software, and basic network components

  • Manage onsite service events and escalate issues when needed

  • Deliver professional customer interactions and maintain service commitments

Requirements

Experience in hardware repair and troubleshooting

  • Strong mechanical aptitude and problem-solving skills

  • High School diploma or equivalent; technical training preferred

  • Professional communication and customer service skills

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