Infrastructure System Administrator

Support and resolve escalated trouble tickets pertaining to VMware customer issues. Must have ability to follow-up with users on tickets with focus on “problem fully solved from user perspective” versus solving the narrow underlying root cause.

Performs regular software patching across the VMware virtualized environment.

Maintain the VMware environment to ensure availability, reliability, and performance. This includes the virtual VMware environment as well as the underlying Nutanix and Cisco hardware components.

Leverage the existing infrastructure in efforts to maintain and monitor the capacity, storage, and backups of the environment and identify opportunities of improvements. Key infrastructure including but not limited to, Support test events (SITs) in lab development/sustainment systems including running test suites/test cards, writing/updating/redlining existing test documentation, resolving test event trouble tickets.

Ability to answer infrastructure data calls from leadership and assist in program office data calls (capacity, licensing, annual renewals for warranties/licensing)

Identify opportunities for automation and implement them.

Create and maintain technical procedures, operational guides and other documentation.

Collaborate with internal and external stakeholders.

The ideal candidate will have a strong background in virtualization technology and demonstrable experience working with VMware products. You will design, configure and support a virtual system where you will maintain its operational state, perform upgrades and implement improvements to the VMware infrastructure.

Responsibilities:

Design, install, and administer VMware and Hyper V virtualization products including but not limited to:

Hypervisor

SDN, Bachelor and 2 years of experience is required; 4 additional years experience may be considered in lieu of degree.

Active Secret Clearance with ability to obtain TS/SCI.

Experience with Cisco UCS products and services preferred.

Strong understanding of VMware components such as HA, DRS, vMotion, vRealize, NSX-T, and VMware Horizon View within a virtualized environment.

Knowledge in conducting performance analysis for both the ESX host and their guests in the areas of CPU, Memory and I/O utilization.

Experience with PowerShell and Ansible.

Experience with disaster recovery and backups for virtualization infrastructure.

Linux experience desirable.

Strong troubleshooting skills.

Excellent written and oral skills.

Target salary range: $60,001 - $100,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC is searching for an Infrastructure Systems Administrator to support one of the foundational networks in the Joint Expeditionary Command and Control (JEXC2) family of systems. JEXC2 systems are made up of various command, control, communications, computers and intelligence subsystems and networks, including associated infrastructure and communications equipment.