NETWORK ENGINEER

As a Network Engineer at Cross Link, you’ll step into a role where every day brings both technical problem-solving and people-focused service. One moment you may be planning switch configurations in Cisco Catalyst Center (formerly DNA Center), ensuring uptime and reliability for a client’s campus network. Later that same day, you might be helping a colleague troubleshoot Active Directory group policies or mentoring a junior technician on how to manage permissions responsibly.

You’ll also play a role in managing virtual server infrastructure (currently VMware, though this may evolve), supporting high-availability environments for our clients. Documentation, planning, and oversight are part of your stewardship, ensuring that our team stays aligned and our clients experience seamless network operations.

In short: your work helps keep organizations running smoothly while building up the skills of those around you.

• A serving mindset for client and team interactions
• Humility and a desire for the team to succeed
• Passion and drive to work hard, take ownership and seek additional responsibility
• Good judgment and intuition with uncompromising integrity
• High aptitude and demonstrated ability to manage and troubleshoot:
• Cisco switching infrastructure (with tools like Cisco DNA/Catalyst Center)
• Windows Active Directory tasks such as Group Policy and permissions
• Virtual server environments (VMs, not limited to a specific vendor)

PREFERENCES

• Resolution mindset focused on practical solutions and implementations to serve, vs. elitist attitude
• Experience mentoring or planning work for less experienced technicians
• In-depth Cisco switching experience, including VLANs, trunking, spanning tree, and switch configuration through the command line and Cisco Catalyst Center
• Strong Active Directory skills, including users, groups, organizational units, permissions, and Group Policy design and troubleshooting
• 3+ years of Windows Server administration, including DNS, DHCP, and patching
• Network security experience, including firewall rules, VPNs, network segmentation, and access controls
• Experience maintaining backup, disaster recovery, and remote monitoring tools
• Certifications such as CCNA, CCNP, or CompTIA Security+ are a plus but not required
• Experience with Microsoft 365 and Azure Cloud Services, including endpoint protection and Microsoft 365 security
• Proficiency with work order systems
• Scripting / Programming experience, especially PowerShell, Are you called to humbly serve others? Are you organized and reliable? Do you have excellent communication and customer service skills? Are you driven to protect others from cybersecurity threats and help your team shine? If so, you are made for such a place as this!

Highly competitive salary range commensurate with your background and skills, plus:

• Healthcare benefits
• Flexible hours and independence
• Continuing education opportunities
• A culture where people matter more than machines

At Cross Link Consulting (www.crosslinkconsulting.net), we don’t fix computers, we serve people! We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic technology services to businesses and organizations across the Greater Augusta and Central Savannah River Area. Over the years we’ve built something more than outsourced IT-we’ve become “the friendly IT department down the hall.”

We believe our success comes from more than technical know-how; it comes from people who are called to serve others. Our team thrives when we put our clients first, solve problems with creativity, and protect people from risk with diligence. That’s why we foster a company culture that values both professional excellence and personal calling.