Senior Application Engineer II

• Leads the design, programming, building and deployment of software applications and systems that support various business and insurance processes.
• Drives the implementation of new features and functionalities based on business requirements, enhancing the overall user experience. Ensures seamless integration of new applications with existing systems, minimizing disruptions to business operations.
• Leads software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements
• Develops comprehensive technical specifications based on conceptual design and stated business requirements.
• Collaborates with cross-functional teams and stakeholders to design and implement integration solutions that enhance data flow and system interoperability.
• Monitors and optimizes application performance, identifying and resolving any issues that may impact system efficiency. Conducts regular performance assessments and implements improvements to ensure applications run smoothly and efficiently.
• Provides advanced technical support to end-users and team members, addressing and resolving application-related issues in a timely manner.
• Develops and maintains documentation for troubleshooting procedures and best practices.
• Collaborates with business analysts, project managers, and other stakeholders to understand business needs and translate them into technical requirements. Provides regular updates on project status and progress.
• Proactively identifies opportunities for process improvements and responsible for implementing solutions that enhance overall system performance.
• May be responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management.
• Performs other duties as assigned.

Education: Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.

Experience: Generally, a minimum of 10 years of experience in software engineering and/or application engineering.

Scope of Job/Qualifications: Demonstrates advanced proficiency in multiple programming languages. Advanced experience with cloud platforms and modern development frameworks. Extensive experience working in Agile/Scrum environments. Develops time estimates and other project management elements for highly complex project deliverables. Provides technical expertise across a range of applications, systems and/or technologies. Advanced analytical and problem-solving skills, with the ability to troubleshoot complex software issues. Demonstrates advanced understanding of machine learning concepts and their software engineering implications. May serve as a Scrum Master or on an agile development team. Requires a high level of understanding of the organization’s business and technology operations. Viewed as a senior resource on the team. Provides technical advice and support to lower-level positions.

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group’s member companies are subsidiaries of American Financial Group. We combine a “small company” culture where your ideas will be heard with “big company” expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.