Network Technician I
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Role details
Tech stack
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Job description
The Network Technician will be responsible for configuring, testing, troubleshooting, and maintaining the network infrastructure used in Reconviewβs mobile surveillance products. This role combines bench-level technical work with hardware integration, system testing, and occasional field troubleshooting., * Configure and troubleshoot IP networks, routers, switches, access points, and cellular connectivity.
- Configure IP cameras, network video recorders (NVRs), and related surveillance equipment.
- Set up static IP addresses, DHCP, VLANs, subnets, port forwarding, and firewall rules as needed.
- Integrate cameras, networking equipment, computers, and other devices into complete mobile surveillance systems.
- Configure and troubleshoot LTE/5G cellular routers, SIM cards, antennas, Starlink etc.
- Test network connectivity, camera streams, video recording, and remote system access before products ship.
- Diagnose connectivity issues, hardware failures, and configuration problems.
- Assist with remote diagnostics and troubleshooting of deployed surveillance trailers and towers.
- Maintain accurate network configurations, equipment records, test results, and technical documentation.
- Work with engineering, production, and technical support teams to improve product reliability and simplify system deployment.
- Assist with firmware updates, device configuration, and basic computer troubleshooting.
- Support occasional field installations, customer issues, and product demonstrations as needed., * Mobile surveillance systems pass network and connectivity testing before shipment.
- Cameras and recording equipment communicate reliably with the network and remote monitoring platforms.
- Technical problems are diagnosed efficiently and documented clearly.
- Network configurations are consistent, repeatable, and easy for other team members to maintain.
- Deployed systems receive timely technical support when connectivity issues arise.
Requirements
The ideal candidate has a practical understanding of IP networking, routers, switches, wireless connectivity, and IP cameras. They should be comfortable working with both hardware and software in a manufacturing environment., * Experience in IT support, networking, telecommunications, security systems, or a related technical field.
- Working knowledge of TCP/IP, DHCP, DNS, IP addressing, subnets, and basic network troubleshooting.
- Familiarity with routers, switches, Ethernet cabling, and wireless networking.
- Experience configuring IP cameras, NVRs, or other network-connected devices is preferred.
- Ability to troubleshoot hardware and software issues independently.
- Comfortable using a computer to configure devices, access web-based interfaces, and document technical work.
- Strong attention to detail and a methodical approach to testing and troubleshooting.
- Ability to communicate technical issues clearly and work collaboratively with a small team.
- Ability to lift and move equipment as needed and work in a manufacturing environment.
About the company
Reconview is an American manufacturer of advanced physical security solutions, headquartered in Locust, NC. We specialize in mobile surveillance technology, including camera trailers and mobile surveillance towers.
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