Solutions Engineer - Cloud & DevOps

The Cloud & DevOps Solutions Engineer is responsible for designing and managing CI/CD pipelines, developing Infrastructure as Code with Terraform, and ensuring system compliance and security. This role involves automating processes to improve development efficiency, conducting root cause analysis for production issues, and integrating AWS and Azure services into existing infrastructure. The Cloud & DevOps Solutions Engineer will collaborate with development teams to implement new features while ensuring adherence to best practices in software development.

Role Description

• Design, implement, and manage CI/CD pipelines.

• Develop and maintain Infrastructure as Code (IaC) using Terraform.

• Monitor system performance and manage source code, ensuring operations reports are accurate.

• Ensure systems are updated, compliant with standards, and secure against cyber threats.

• Develop and maintain on-premises tooling solutions.

• Automate processes to enhance development efficiency and outcomes.

• Conduct root cause analysis for production issues to prevent recurrence.

• Collaborate with development teams to integrate new software features.

• Oversee the integration of AWS and Azure services into the existing infrastructure.

• Ensure software development follows best practices and established processes.

Behaviors and Competencies

• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

• Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.

• Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.

• Continuous Improvement: Can identify moderate areas for improvement and implement moderate changes.

• Digital Acumen: Can identify opportunities to use digital tools for improvement and propose digital solutions.

• Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

• Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance., Junior Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Provides technical support for low- to moderate-complexity hardware and software issues, resolves service desk requests, researches escalated problems, maintains knowledge of client systems, and assists with training and knowledge transfer. The role requires strong customer service, troubleshooting, and problem-solving skills, with shifts based in Chicago either fully in-person or hybrid. Top Skills: AzureIntuneMS OfficeOffice 365Windows Wipfli

Consultant

3 Minutes Ago Remote or Hybrid United States 117K-158K Annually Senior level 117K-158K Annually Senior level Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Lead complex HubSpot and Creatio CRM implementations from strategy through deployment and optimization. Advise executive stakeholders, architect scalable solutions, oversee configuration, integrations, data migration, testing, and adoption, and manage delivery quality, scope, timelines, and risks. Mentor consulting and technical teams, develop implementation standards, support presales activities, and expand CRM consulting offerings and client relationships. Top Skills: AnalyticsCreatioCRMData MigrationErpHubspotIntegrationsMarketing Automation Wipfli

Service Desk Specialist II

3 Minutes Ago Remote or Hybrid Junior Junior Cloud * Fintech * Software * Business Intelligence * Consulting * Financial Services Provides technical support for hardware and software issues of low to moderate complexity. Resolves service desk requests, maintains knowledge of client systems and procedures, researches escalated issues, and supports knowledge transfer and training. The role requires strong customer service, troubleshooting, and hardware repair skills, with scheduled shifts worked fully in person or in a hybrid Milwaukee office arrangement. Top Skills: AzureIntuneItilMS OfficeOffice 365Windows Operating System

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

• Knowledge of Azure Cloud Platforms and associated services

• Expertise in various project management frameworks such as Agile, Waterfall, and Scrum to effectively plan, execute, and close projects - Basic

• Hands-on experience with any flavor of Kubernetes

• Knowledge of network protocols and technologies (TCP/IP, VPN, VLANs), understanding of security concepts (access control, authentication, encryption), and proficiency in managing network threats and security solutions (intrusion detection systems, firewalls, Anti-DDOS Protection, Threat Management Protection, Content Filtering, Ingress/Egress management) - Basic

• Ability to utilize version control systems such as GitHub and Azure DevOps effectively - Basic

• Competence in managing and maintaining Active Directory, AWS, VMware, and Windows Server platforms - Basic

• Ability to effectively utilize tools such as Jenkins, Groovy, Terraform, Splunk, Git and/or SonarSource for development and operational processes - Basic

• Ability to design, develop, and integrate APIs to enable seamless communication between software applications and services - Basic

• Knowledge with observability tools like Grafana.

Other Requirements

• Completed bachelor’s degree or relevant work experience required

• 1-3 years of experience in cloud computing required

• 1-3 years of experience in a similar role required

• 1-3 year of experience in Azure preferred

• Knowledge of NVIDIA AI platform a big plus

Designs and manages CI/CD pipelines, develops Terraform-based Infrastructure as Code, integrates AWS and Azure services, and maintains cloud and on-premises infrastructure. The role automates development processes, monitors system performance, ensures compliance and security, conducts production root cause analysis, and collaborates with development teams on software integration. Responsibilities also include managing Kubernetes, source control, observability, networking, and cloud operations tools. The summary above was generated by AI, The estimated annual pay range for this position is $90,000 - $145,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive - in our offices or yours.