Executive Director Infrastructure Services (2026-49610)

• Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• 10+ years of progressive leadership experience in enterprise infrastructure or platform services.
• Proven experience managing managers and senior technical leaders responsible for mission-critical capabilities.
• Demonstrated success establishing strategy, standards, governance, and operational discipline at enterprise scale.
• Experience with compliance, risk management, lifecycle planning, and service delivery in complex or regulated environments.
• Strong financial, vendor, and resource management experience.
• Excellent communication, influence, and stakeholder-management skills.
• Budget and financial management expertise, * Experience in higher education, research-intensive institutions, healthcare, or similarly complex organizations.
• Demonstrated success improving service maturity, reliability, and organizational capability.
• Experience evaluating and adopting automation and AI/GenAI capabilities to enhance infrastructure operations.

In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams.

Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role.

In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan.

UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

When you join the UMass Chan Medical School team, you join us in advancing together to improve the health and well-being of our diverse communities throughout Massachusetts and across the US and the world. Together, we lead in education, research, health care delivery, and public service. Your life’s work is more than a career. It’s an expression of your passion, intellect, skill, and drive. UMass Chan”s commitment to excellence, innovation, competitive benefits, and work-life integration will allow you to build a professionally rewarding career as we work together to better or improve the health of people around the globe.