Storage / SAN Engineer (Senior)

Computer World Services, Corp. (CWS) seeks a Senior Storage / SAN Engineer to support enterprise storage, Storage Area Network (SAN) infrastructure, data protection, service restoration, component modernization, and continuity-of-operations (COOP) capabilities for the USMEPCOM ENLIST program.

The Storage / SAN Engineer configures and troubleshoots SAN fabrics, storage arrays, Fibre Channel switches, zoning, Fabric Logins, and WWN/PWWN connectivity, and supports performance analysis, capacity management, refreshes, migrations, and integration with server, virtualization, network, cloud, backup, and security platforms. The engineer also supports COOP and disaster-recovery readiness, exercises, failover, backup validation, and service restoration.

Key Tasks & Responsibilities

• Configure, administer, monitor, and troubleshoot enterprise SAN fabrics, storage arrays, Fibre Channel switches, domains, ports, aliases, zones, and zone sets.
• Diagnose and resolve Fabric Login, zoning, name-server, pathing, inter-switch-link, and WWN/PWWN connectivity issues across storage, servers, appliances, and virtualization platforms.
• Support single-initiator zoning, multi-fabric designs, multipathing, HBAs, and high-availability configurations; configure volumes, LUNs, pools, tiers, snapshots, replication, masking, and host access.
• Integrate storage with physical and virtual servers, VMware, backup platforms, databases, and cloud services using Fibre Channel, iSCSI, NFS, SMB, or other approved protocols.
• Monitor storage availability, capacity, latency, IOPS, throughput, and health; diagnose performance bottlenecks and develop capacity forecasts and expansion or refresh recommendations.
• Participate in Outage Response Team activities, providing diagnosis, mitigation, recovery, and service validation; collect evidence for root-cause analysis and coordinate vendor escalation.
• Plan and execute storage-array, SAN-switch, firmware, and software refreshes, data migrations, and non-disruptive cutovers with implementation, validation, and rollback procedures.
• Maintain storage asset, configuration, warranty, licensing, and lifecycle records, and support inventory audits and disposition.
• Configure and test backup, restoration, replication, failover, failback, and disaster-recovery capabilities; support quarterly COOP exercises, COOP activation, and multi-year continuity testing procedures.
• Apply approved patches and configurations in accordance with DISA STIGs, and support remediation of vulnerabilities, IAVAs, CND Directives, and POA&M items.
• Maintain SAN diagrams, zoning records, configuration baselines, capacity plans, recovery procedures, and SOPs, and recommend improvements to availability, performance, and recoverability.

• Bachelor’s degree or a relevant technical degree.
• Minimum of seven (7) years of relevant storage engineering, SAN administration, systems engineering, data-center infrastructure, or enterprise IT experience.
• Demonstrated experience configuring and troubleshooting SAN fabrics, storage arrays, switches, zoning, Fabric Logins, and WWN/PWWN connectivity.

Preferred:

• Experience supporting enterprise storage or SAN infrastructure in a federal or DoD environment.
• Experience with Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, or comparable storage platforms, and Brocade, Cisco MDS, or comparable Fibre Channel switching.
• Experience integrating storage with VMware vSphere, ESXi, vCenter, vSAN, Microsoft, Linux, database, backup, and cloud platforms.
• Experience supporting COOP or disaster-recovery exercises involving physically separated data centers.
• Experience planning storage refreshes, data migrations, array replacements, and SAN cutovers.
• Experience applying DISA STIGs and supporting DoD RMF, ATO, IAVA, CND Directive, and POA&M requirements., * Preferred: Storage or infrastructure certifications from Dell Technologies, NetApp, Pure Storage, HPE, IBM, Hitachi, Brocade, Cisco, or VMware; CompTIA Server+; SNIA certification; ITIL Foundation; or equivalent credentials.