PT Technician - Computers & Makerspace - Downtown Main Library

The Technician assists customers in the use of technology, computers, and MakerSpace equipment and design software. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Assists customers with MakerSpace equipment and projects.
• Assists with basic computer classes, one on one technology appointments, and MakerSpace events and programs.
• Assists customers with various technologies.
• Assists customers with resumes, job searches, internet use, and basic computer usage
• Assists with regular maintenance on MakerSpace equipment to ensure proper functioning.
• Assist with tours of the MakerSpace.
• Interprets the Library’s policies and procedures to the public in a customer-friendly manner.
• Circulates materials to customers, including checking materials in and out, processing holds, registering customers, and collecting fees.
• Supports and advances the Library’s mission of connecting people with the world of ideas and information.
• Embraces and embodies the Library’s core beliefs, strategic priorities, and pillars of excellence.
• Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
• Complies with Cincinnati & Hamilton County Public Library’s workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
• Other duties as assigned.

• Skill in customer service.
• Ability to communicate effectively through verbal and written methods.
• Skill in library technology and specialized equipment use, troubleshooting, and training.
• Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
• Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.
• Lifting objects more than 50 pounds and carrying them short distances [50 feet or less] is required. Pushing carts of library materials up to 150 pounds is required.
• Working irregular hours, including evenings and weekends, is required.
• The noise level in the work environment is usually moderate.
• Moving constantly throughout the workspace is required.
• This position is performed onsite, in-person, in a public library setting., * Education: High school diploma or equivalent is required.
• Certifications or licensure: None.
• Driver’s license: None.
• Years of relevant experience: None.
• Years of experience supervising: None.