Data Center Technician

Rack and stack enterprise class technology (network, storage and enterprise servers).

– Running, tracing, dressing and testing copper and fiber cables from patch panel to device.

– Familiarity with Patch Panels

– Troubleshooting and diagnostics of hardware/connectivity.

– Commission and Decommission of Hardware

– Must be able to perform component replacement (DIMMs, hard drives, power supplies).

– Adhere to Change Control Processes

-Hardware Deployment: Handling full rack and stack of servers and network infrastructure.

-Cabling & Patching: Managing copper and fiber patching; regular troubleshooting of connectivity issues.

-Hardware Maintenance: Replacing failed components including DIMMs, hard drives, and NICs.

-Logistics & Inventory: Managing general shipping and receiving, unboxing equipment, moving heavy gear, and disposing of packaging/rubbish.

Previous experience working in a complex high availability data center environment providing layer one hardware installation, ongoing maintenance, problem identification and incident resolution.

– A strong working knowledge of data center processes and design.

– Hands on expertise of midrange systems in large scale (100+ servers) environments- IBM, HP, Oracle, & Dell server hardware.

– Exceptional troubleshooting and problem resolution skills and the ability to document complex problem resolution summaries and repetitive tasks interfaces through an online ticketing system.

– Understanding of switch/port configurations

– Critical thinking and decision making related to outage risk assessment

– Strong cable management skills and experience managing fiber & copper in a data center environment.

–Candidates must be able to lift up to 50 lbs, walk long distances, and safely use a step stool when needed.

Desired Skills & Experience - Desired Skills:*

– Certifications: A+, Server+, or Network+

– Technical writing and documentation skills are preferred.

– Proficient in Microsoft Office

skills:

data center,panels,decommission,fiber cables,tracing