Transfer as a Service (MFT) Operations Engineer

The Transfer as a Service (MFT) Operations Engineer will be part of a team which designs, builds and operates global Azure, AWS and On-premises environments including Integration of Siemens Healthineers (SHS).

The ideal candidate for this role will have operations and development experience in Managed File Transfer and Cloud architecture. The role will support DevOps in an operations role. The candidate will be a valuable member of the hybrid cloud team which is responsible for ensuring all cloud services are operating effectively and efficiently at SHS.

Task and Responsibilities:

• Support Integration and particular “Transfer as a Service” (MFT) DevOps in an operations role.
• Collaborate with the development team on customer requests and demands.
• Work closely and in partnership with various operational support teams, development teams, project managers, vendors, and internal clients.
• Manage, maintain, and monitor our GoAnywhere MFT Servers, Web Application Servers, Reverse Proxies, Web Application Firewall and Database Servers, Scheduled Tasks and Data Transfers (HTTPS, FTPS, SFTP, Open FT, Windows-based and Linux based).
• Check, control, modify and apply security settings (following the principal of least privileges, document deviations) on operating system, service, job and application level.
• Analyze and solve incidents and problems for services, applications or jobs running on our systems.
• Support implementation of change requests related to data transfer services, applications or jobs running on our systems., * Collaborating with other architects, DevOps engineers, and infrastructure teams to ensure a seamless deployment of all solution from development to production.
• Assist in designing and implementing solutions that are both customer-centric, and provide the best possible experience for developers, operators, and architects while meeting Organization’s requirements.
• Work closely with our partners to ensure that they have a great experience on cloud.
• Stay up to date with industry trends.

• At least 3 years’ experience in working with Managed data transfer and Integration platforms.
• At least 3 years’ experience with end-to-end solution designing and implementation.
• Understanding various data transfer technologies and good understanding on Managed file transfers.
• Understanding third party authentication for the web applications (optional).
• Understanding of robotic process automation and extensive experience in logical coding (optional).
• ITIL foundation certification.

Technical skills

• Expert experience on GoAnywhere and File Catalyst.
• Good knowledge on tools by Help Systems (GoAnywhere MFT, Threat Detection and Prevention) would be an added advantage.
• Programming knowledge (e.g., PowerShell, Perl, Bash, PHP, .Net, SQL).