Clinical Application Specialist

The Clinical Application Specialist is responsible for the support, configuration, maintenance, and optimization of the organization’s Electronic Health Record (EHR) system, PACS, Pharmacy, Lab, and other clinical applications. This role analyzes clinical and operational needs, implements system solutions, and provides ongoing support to ensure the clinical systems effectively supports patient care, regulatory requirements, and operational efficiency., * Analyzes clinical and operational business needs and recommends appropriate solutions.

• Builds, configures, and maintains workflows, templates, orders, charges, schedules, and related system components.
• Ensures the consistency and maintainability of the clinical systems by following established standards and procedures.
• Troubleshoots clinical systems issues and resolves system, workflow, and data-related problems.
• Supports system upgrades, testing, and validation of new functionality.
• Coordinates with clinical staff, leadership, and IT teams to implement enhancements and changes.
• Maintains system accuracy related to patient information, clinical data, scheduling, and billing-related configurations.
• Provides training and ongoing support to end users.
• Assists with report requests and supports operational, quality, and compliance reporting.
• Manages user access, security roles, and audit-related requests.
• Participates in education and continuous learning related to clinical systems functionality and best practices.
• Represents the IT Clinical Services team in meetings when appropriate.
• Other Duties as Assigned: Perform other duties as assigned by management.

• Associate’s degree in computer science, laboratory technology, a healthcare related field, or equivalent experience; or licensed nursing credentials (LPN or higher).
• 2-4 years of related experience.
• Familiarity with the most current technologies and products utilized in the industry.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

• Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.

• No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)

• Company-paid employee medical, dental, and vision insurance.

• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.

• Company-paid life insurance and long-term disability coverage.

• 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.

• 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.

• Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.

• 401(k) retirement plan with company matching up to 200% of the employee’s contribution of up to 4% after one year of employment.

• Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties.

• Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization. A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.