Security / Surveillance Supvervisor

Under direct supervision of the Desert Diamond Casino-Why Security/Surveillance Operations Manager, supervises and oversees the security/surveillance staff. Protects the assets of the casino property, guest and team members., * Functions in the capacity of a Desert Diamond Casino-Why Security/Surveillance Officer as a working supervisor.

• Ensures all team members are complying with regulations, ordinance, MICS, gaming compact, policies and procedures.
• Ensures all Security/Surveillance equipment is functioning properly throughout their respective shift.
• Ensures that all video logs and reports are completed by Desert Diamond Casino-Why Security/Surveillance Officers.
• Ensures all gaming irregularities are reported to the Tohono O’odham Gaming Office.
• Ensures all safety inspections are completed and any identified issues are fixed
• Prepares productivity reports, observations reports, trouble reports, and investigation summaries.
• Assists in any internal or external investigations conducted by the Tohono O’odham Gaming Officer or authorized Law Enforcement Agency.
• Responsible for training new Desert Diamond Casino-Why Security/Surveillance Officers.
• Responsible for the protection of Tohono O’odham Gaming Enterprise asset
• Completes performance evaluations of Desert Diamond Casino-Why Security/Surveillance Officers.
• Completes and conducts disciplinary actions when necessary.
• May be assigned the additional duty as an EMT if they are selected and meet the casino certification requirements.
• Maintains a good communication with co-workers and maintains a positive and professional work environment.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as required.

High School Diploma or GED plus three (3) years of experience in security, surveillance or law enforcement; one (1) of the (3) years must have been in a supervisory or lead officer capacity. Experience in the gaming industry preferred. Must be 18 years of age or older. No felony, theft, or stealing convictions. Must be able to pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain a gaming license and to include the following: Knowledge, Abilities, Skills, And Certifications

• Knowledge of investigative procedures and techniques.
• Knowledge of Policies and Procedures.
• Knowledge of fraud detection.
• Knowledge of supervisory techniques.
• Ability to communicate effectively in the English language, both verbally and in writing with staff and the general public.
• Ability to operate surveillance equipment.
• Ability to solve practical problems and deal with a variety of concrete variables in situation where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to analyze information and write reports.
• Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).
• Ability to work in a stressful fast paced environment.

Work is generally performed in an office and casino setting with exposure to second-hand smoke and a high noise level. Evening and/or weekend work may be required. Extended hours and irregular shifts may also be required. Source: Hospitality Online