Enterprise Network Engineer I

The Enterprise Network Engineer I supports the Edge wireless team to design, build and operate the university’s enterprise wireless network. This position assists with wireless designs and performs complex surveys that need an engineer on site. It also provides customer-facing technical support for departmental customers. Responsibilities

• Under supervision, assist with the plan, design, implementation and maintenance of the university’s enterprise wireless network. This includes access points, controllers, SSIDs and RF settings. Troubleshoot wireless issues such as interference, roaming, authentication and client performance.
• Perform onsite wireless surveys in complex environments such as classrooms, labs, housing and event spaces. Assist senior engineers with wireless designs, document findings and recommend access point changes.
• Maintain good relationships with Enterprise Technology and unit representatives to understand end-user wireless and network needs. Coordinate surveys, maintenance and deployments with minimal disruption.
• Assist with evaluation of new network and wireless technologies, proof of concept projects, process standardization and configuration automation.
• Provide escalation support for standard wireless design and troubleshooting, and after-hours on-call support. Driving university-owned vehicles to job sites is required. Maintain an acceptable driver rating as established in Policy UTS157.
• Raise visibility of issues to extended team members with monitoring, fault detection, standardized operations and lifecycle management.
• Perform other related functions as assigned., This job requires a class “C” Operator’s driver’s license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a Texas resident. The driving record will be evaluated to determine eligibility to drive a university owned vehicle. Salary Range

$80,000 + depending on qualifications Working Conditions

• Data center / telecom environment.
• May work around standard office conditions.
• Repetitive use of a keyboard at a workstation.
• Use of manual dexterity used for equipment repairs, installations and removals.
• Lifting and/or move up to 50 pounds unassisted.
• Routine climbing of stairs/ladders.
• Identify color coded cabling systems such as 568A or 568B.
• Work in confined spaces such as crawl spaces, basements, attic/ceilings, cable chases and equipment rooms.
• Work in extreme temperatures, loud noises, around chemicals, around airborne particulates and around electrical and mechanical hazards.
• Occasional driving of a university vehicle.
• Work performed on concurrent multiple projects under pressure of rigid deadlines and/or time limitations.
• May require occasional extended work hours or on-call obligation.

Work Shift

• Monday - Friday flexible between 7am-6pm, Occasional nights/weekends maybe required. After-hours on-call rotation.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes., The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length., Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship., * U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position.

• Bachelor’s degree in a related field, or equivalent combination of relevant education and professional experience.
• Two years of experience supporting enterprise or campus network environments, including routing, switching and wireless.
• Experience troubleshooting network faults and providing customer-facing technical support.
• Current Class C operator driver license required, with driving history review required prior to hire.

Equivalent combination of relevant education and experience may be substituted as appropriate. Preferred Qualifications

• Experience with enterprise wireless platforms such as Cisco 9800 controllers or Juniper Mist.
• Experience with campus Wi-Fi design, survey or deployment.
• Experience with wireless site survey tools and RF concepts such as coverage, capacity, channel plans and interference.
• Experience with Cisco routers, switches and IOS-XE.
• Exposure to network automation or scripting (Python, Ansible).
• Higher education or other large multi-tenant environment experience., A criminal history background check will be required for finalist(s) under consideration for this position., * E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

This is a fixed-term position and is expected to end on August 31, 2029.

Flexible work arrangements are available for this position within the Austin Metro area.

This position is not fully remote and will require up to 3 days a week in the office.

This position provides a life/work balance with typically a 40-hour work week, and travel limited to training (e.g., conferences/courses).

Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state.

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working for our campus.

The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include:

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin’s libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card