Computer Field Technician

Alaska Teachers and Personnel
Anchorage, AK, United States
11 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours

Tech stack

Microsoft Windows Apple IOS VoIP CompTIA Network+ Computer Maintenance Microsoft Office Windows Servers Networking Cables Network Support Casper Suite

Job description

Windows Server 2008R2/2012R2/2019, Windows 10, Office 365, JAMF, etc.9. Experience supporting Video Teleconferences with Polycom codecs10. Experience supporting Smart Technology Smartboards11. Experience working with ShoreTel VoIP, but other VoIP experience considered12. Able to learn quickly and take initiative on new projects13. A keen understand of the importance of confidentiality14. Possess the ability to work independently as well as a member of a team15. Driver’s license preferredReports to: Director of TechnologyJob Goal: To support the educational technology program by providing hardware, software, and peripheral support to computer users districtwidePERFORMANCE RESPONSIBILITIES :Responsibilities include, but are not limited to the following: 1. Able to work with staff and students harmoniously to support educational technology in the classroom.2. Travel to villages as needed to support hardware, software, and peripheral equipment. 3. Evaluate, install, and maintain hardware, software, and peripheral equipment. 4. Troubleshoot and repair of hardware, software, and peripherals districtwide. 5. Provide first-response network support.6. Maintain, upgrade, and install patch panel network cabling. 7. Terminate and punch down any network cable run by maintenance department.8. Provide telephone and ticket-based support to users districtwide. 9. Maintain inventory of equipment through Casper districtwide. 10. Establish and maintain effective working relationships with all NWABSD departments.11. Participate in departmental team efforts including day-to-day operations and planning. 12. Earn JAMF 100 within a year of being hired if not already certified.TERMS OF EMPLOYMENT: Salary and work year to be established by the NWABSD Board of Education.(Fulltime, 7.5 hours per day, 261 days per year)EVALUATION: Performance of this job will be evaluated in accordance with the provisions of the Board PolicyAN AFFIRMATIVE ACTION-EQUAL OPPORTUNITY EMPLOYERAPPLICATIONS FROM MINORITIES ARE ENCOURAGED

Requirements

On Site Support, Systems Administration/Management, CompTIA Network+, Computer Maintenance, Identify Issues, iOS, Peripheral Hardware, Polycom, Network Cable, Microsoft Windows Server

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