Supervisory Health System Specialist

• Sign in
• My jobs
• Profile
• Resumes & documents
• Notifications
• Talent networks
• Sign out
• My jobs
• Profile
• Resumes & documents
• Notifications
• Talent networks
• Sign out
• Events
• Help Center
• Search, About the Position: This position is located within the Lyster Army Health Clinic (LAHC) at Fort Rucker, Alabama. Serves as Deputy Chief of the Managed Care Division, overseeing patient appointing, referral management, TRICARE operations, data analysis, and staff supervision to ensure access to care, compliance, process improvement, and effective clinic support across LAHC., Help
• Serve as the Deputy Chief of Managed Care providing management of patient appointing, referral management, and Tricare operations.
• Monitor healthcare delivery systems for trends, analysis, and comparisons to improve the healthcare delivery process.
• Make recommendations regarding corrections or improvements on findings that affect the productivity, access, and quality of the healthcare services.
• Provide policy advice to senior leadership to ensure continued clinic accreditation and regulatory compliance.
• Develop and implement short, mid, and long range plans for Healthcare programs in support of clinical operations.

Requirements

Help

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• Applicants tentatively selected for appointment to this position will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations.
• Incumbent may be expected to travel TDY up to 10%.
• This position may require the incumbent to complete a one-year supervisory probationary period., Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position.

Veterans and Military Spouses will be considered along with all other candidates.

Benefits

Help

Review our benefits

Required documents

Required Documents

Help

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:

• Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employers name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about whats in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume.

1. Other supporting documents:

• Cover Letter, optional
• Most recent Performance Appraisal, if applicable
• This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses.

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another persons personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility., If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the Applicant Checklist for Public Announcements.

As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

1. Your resume:

• Your resume must be two pages or less and must support the specialized experience described in this announcement. Resumes exceeding two pages will be removed from consideration.
• For each relevant work experience, make sure you include the employers name, job title, start and end dates (include month and year), for qualifications purposes, the number of hours worked per week, and a brief description that show you can perform the tasks at the required level listed in the job announcement. If your resume does not contain this information, your application may be marked as incomplete, and you may not receive consideration for this position.
• Use plain language. Avoid using acronyms and terms that are not easily understood. The hiring agency will not make assumptions about whats in your resume.
• If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations, and you may not be considered for this vacancy.
• For additional information, to include formatting tips, see: What to include in your resume.

1. Other supporting documents:

• Cover Letter, optional
• Most recent Performance Appraisal, if applicable
• This position has an individual occupational requirement and/or allows for substitution of education for experience. If you meet this requirement based on education you MUST submit a copy of your transcript with your application package or you will be rated ineligible. See: Transcripts and Licenses.

NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another persons personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility., If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Military Treatment Facilities under DHA

As an integrated health care system, the Defense Health Agency delivers healthcare services across the Department of War and enables combat support to the Joint Force as a strategic partner. Through a robust healthcare delivery system, and a dedicated team of inspired professionals, the Agency ensures the worldwide delivery of medical, dental, and pharmacy programs to more than 9.5 million uniformed service members, retirees, and their families, by improving health and building readiness

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes I have one year of specialized experience equivalent to the GS-11 grade level in the Federal service which includes experience analyzing clinic performance data to support improvements in access-to-care and provider scheduling; and evaluating healthcare support contracts to confirm compliance and proper service delivery.; and leading administrative and clinical support staff to maintain consistent workflow and operational quality. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-11 or above.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Government Organizations, HTTPS (HyperText Transport Protocol Secure), Medical Office Administration, Process Improvement, People Management, Data Analysis, Clinical Support, Managed Care, Operational Audit, Reimbursement, Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $89,508 - $116,362 per year Pay scale & grade

GS 12

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position at least 10% of the time.

Appointment type Permanent

Occupations and job series

• 0671 Health System Specialist

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number HSJA-27-13099519-DHA Control number 890681500, * Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.

• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of War referral system for displaced employees.
• Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest., Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $89,508 - $116,362 per year Pay scale & grade

GS 12

Promotion potential None

Learn more about pay scale and grade

Pay scale and grade determines the salary of the job.

Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position at least 10% of the time.

Appointment type Permanent

Occupations and job series

• 0671 Health System Specialist

Supervisory status Yes Federal service type This job is in the Competitive Service Represented by a union No

Drug test No Security clearance Not Required Position sensitivity and risk Non-sensitive (NS)/Low Risk

Jobs require a background check and some require a security clearance. The type depends on the job.

Background check type

• Suitability/Fitness

Financial disclosure required No

Some jobs require financial disclosure to identify conflicts of interests.

Announcement number HSJA-27-13099519-DHA Control number 890681500

Previous result

Next result

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.

Sign out Stay signed in

Return to top

USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.

(Opens in a new window) OPM on LinkedIn (Opens in a new window) OPM YouTube channel (Opens in a new window) OPM on X

• Opens in a new windowEEO Policy Statement
• Opens in a new windowReasonable Accommodation Policy Statement
• Veterans Information
• Opens in a new windowLegal and Regulatory Guidance
• About USAJOBS
• Opens in a new windowAccessibility
• Opens in a new windowFOIA
• Opens in a new windowInspector general
• Opens in a new windowNo Fear Act Data
• Opens in a new windowPrivacy policy
• Opens in a new windowReports and publications
• Opens in a new windowTerms and conditions
• Opens in a new windowUSA.gov