Salesforce Developer

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview, 8:00 am - 5:00 pm; Monday - Friday with occasional evening and weekend hours required, as necessary. Hours per week 40 FLSA Status Exempt Division OneIT Department Office of OneIT (Adm) Work Location Kennedy Salary Range Primary Purpose of Department The Office of OneIT provides highly reliable information technology infrastructure, tools and services to empower the University to achieve its academic, research, administrative, and service goals. Primary Purpose of Position Provide both technical and functional development across all technologies associated with the University’s Salesforce platform.

Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage Salesforce software functionality; and to demonstrate Salesforce development capabilities to solve business problems and produce supporting documentation. Summary of Position Responsibilities

• Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components, Flow, and declarative configuration across academic, student affairs, and administrative units.
• Manage complex Salesforce CRM projects involving interfaces between numerous external systems, detailed security requirements, and multiple record keys.
• Evaluate whether given requirements are best met through configuration or code, documenting the architectural rationale.
• Build and maintain scalable data models, validation rules, automation, and reporting objects across multiple business units in a shared org.
• Work independently to develop project plans, directly manage milestones, and hold personal accountability for driving projects forward on schedule.

• Conduct unit testing, maintain Apex test coverage above institutional and platform minimums, and participate in peer code reviews to enforce development standards., + No, I do not have three (3) years designing and supporting integrations between Salesforce and enterprise systems using REST/SOAP APIs, Platform Events, or middleware, including authentication patterns such as OAuth and named credentials 5. * Do you have a Salesforce Platform Developer I certification, or ability to obtain within six (6) months of hire?

• Yes, I have a Salesforce Platform Developer I certification, or ability to obtain within six (6) months of hire.
• No, I do not have a Salesforce Platform Developer I certification, or ability to obtain within six (6) months of hire. 6. * Do you live within 100 miles of UNC Charlotte? If not are you willing to relocate for the start of the position? (Open Ended Question)

Applicant Documents Required Documents

1. Resume / Curriculum Vitae
2. Cover Letter / Letter of Interest

Optional Documents

1. Other Document

• Bachelor’s degree and five (5) years of Salesforce platform experience, including at least three (3) years in a hands-on development role building on Apex (classes, triggers, asynchronous processing) and Lightning Web Components.
• Three (3) years designing and supporting integrations between Salesforce and enterprise systems using REST/SOAP APIs, Platform Events, or middleware, including authentication patterns such as OAuth and named credentials.

Preferred Education, Knowledge, Skills and Experience

• Masters Degree and three (3) or more years supporting Salesforce in a higher education, nonprofit, or public sector environment.
• Experience with Education Cloud, EDA, Nonprofit Cloud, or NPSP. Working knowledge of Agentforce, Data Cloud, Experience Cloud, and Marketing Cloud.
• Experience integrating Salesforce with a student information system and an enterprise data warehouse.
• Working knowledge of FERPA and its implications for CRM data architecture, sharing design, and integration; familiarity with HIPAA or GLBA in an institutional context.
• Experience supporting Salesforce across multiple campus functions - admissions, advising, student success, advancement, or HR - under a shared governance model.
• Demonstrated experience implementing the Salesforce security model-profiles, permission sets, roles, sharing rules, and field-level security-in an environment with multiple business units sharing a single org.
• Three (3) years of translating business needs into functional and technical requirements in partnership with functional stakeholders.

Necessary Certifications/Licenses Salesforce Platform Developer I certification, or ability to obtain within six (6) months of hire. Preferred Certifications/Licenses Platform Developer II, Application Architect, or Integration Architect certification. Special Notes to Applicants

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report, Do you have a Bachelor’s degree and five (5) years of Salesforce platform experience, including at least three (3) years in a hands-on development role building on Apex (classes, triggers, asynchronous processing) and Lightning Web Components?
• Yes, I have a Bachelor’s degree and five (5) years of Salesforce platform experience, including at least three (3) years in a hands-on development role building on Apex (classes, triggers, asynchronous processing) and Lightning Web Components.

• No, I do not have a Bachelor’s degree and five (5) years of Salesforce platform experience, including at least three (3) years in a hands-on development role building on Apex (classes, triggers, asynchronous processing) and Lightning Web Components. 4. * Do you have three (3) years designing and supporting integrations between Salesforce and enterprise systems using REST/SOAP APIs, Platform Events, or middleware, including authentication patterns such as OAuth and named credentials?

• Yes, I have three (3) years designing and supporting integrations between Salesforce and enterprise systems using REST/SOAP APIs, Platform Events, or middleware, including authentication patterns such as OAuth and named credentials

• UNC Charlotte Website
• HERC Job Board
• Inside Higher Education
• Mitratech Circa (formerly known as Local JobNetwork)
• Another Website
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Other