Manager, Client Experience (HR Technology, HRIS/HCM

Own and operate human resources for across industries and company sizes. In addition to providing HR support, this role will lead HRIS/HCM implementations for our clients. You’ll be one of the internal experts on our clients’ HR tech stack using systems such as HiBob, Lattice, Dayforce, Rippling, UKG, Paylocity Workday, and/or ADP), keeping platforms configured, integrated, compliant, and optimized.

Day-to-Day Responsibilities

HRIS/HCM System Ownership

• Administer and maintain the core HRIS platform (e.g., HiBob, Dayforce, Rippling), including workflows, permissions, and data integrity
• Administer performance and engagement platforms (e.g., Lattice) for goals, reviews, and feedback cycles
• Manage system integrations across HRIS, performance, payroll, benefits, and other downstream tools

Implementation & Optimization

• Lead configurations for clients implementing new HCM systems to include leading change management, new module rollouts, and system upgrades
• Build and maintain automated workflows to reduce manual HR admin
• Partner with People team leaders to translate process needs into system design

Data & Compliance

• Own HR data integrity, reporting, and audit readiness across systems
• Ensure HRIS practices meet federal, state, and local compliance requirements
• Deliver dashboards and reporting that support workforce planning and OKRs

People Operations & Core HR

• Optimize HR processes, policies, and systems for efficiency and compliance.
• Implement core HR practices: onboarding, employee relations, policy development.
• Advise on federal, state, and local employment law compliance., Lead global commercial and operational initiatives to accelerate Private AI adoption. Establish governance and operating rhythms, run monthly business reviews, prioritize accounts and use cases, define strategic metrics, align ecosystem and commercial strategies, and build business cases and growth models to guide executive decision-making., Artificial Intelligence * Enterprise Web * Information Technology * Productivity * Sales * Software * Database Own full-cycle recruiting for mid- and senior-level G&A, Sales, and Marketing roles. Develop sourcing strategies, conduct structured interviews, lead calibrated debriefs, manage candidate pipelines, and advise hiring managers. Track funnel metrics, maintain Greenhouse data, influence stakeholders, coordinate offers with Finance, HR, and Compensation, and improve recruiting workflows through AI and automation. Top Skills: AIAutomationGemGreenhouse PNC Bank

• Generalist across livingHR’s focus areas (tech, payroll, innovation, people analytics, operations, people and culture), with strong data storytelling skills.
• Client and project management; owns relationships, deadlines, and delivery end to end.
• Facilitation; leads implementation workshops and stakeholder sessions with confidence.
• Innovation mindset; finds ways to scale work and improve processes.

Role Requirements

• 5+ years administering and implementing HRIS/HCM systems
• HR Generalist or HRBP background with broad exposure across the employee lifecycle
• Experience working directly with clients in consulting, professional services, PEOs, or agencies
• Hands-on administrator experience with a core HRIS platform (e.g., HiBob, Dayforce and/or Rippling) required
• Hands-on administrator experience with a performance/engagement platform (e.g., Lattice) required
• HRIS and/or performance platform certification strongly preferred
• Strong systems thinking with the ability to troubleshoot integrations independently
• Excellent communication, stakeholder management, and advisory skills
• Comfort operating in a lean, fast-scaling environment with high ownership expectations

What You Can Expect

livingHR engages contract consultants on a project-by-project basis. Engagement timing, scope, and duration vary based on client needs. Consultants may be considered for multiple Full-time or part-time opportunities over time as part of our long-term talent community.

86K-173K Annually Senior level 86K-173K Annually Senior level Machine Learning * Payments * Security * Software * Financial Services Lead the design and development of ETL solutions for regulatory risk compliance at PNC, requiring advanced programming skills and collaboration on data-intensive applications. Top Skills: AlteryxCa7 Job SchedulerDevops ToolsInformatica Powercenter 9.6Microsoft Power BiOracle SqlPl/SqlTableauTeradataUnix Shell Scripting

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

livingHR is the remote-first, professional services “work agency” created to make work better. We partner with organizations to deliver human-centric, future-of-work-ready HR-managed services, professional services, and products. We believe in taking exceptional care of our people so they can deliver exceptional outcomes for clients, partners, and communities.