Part-Time Concierge Tech

Hours: Up to 20 hours per week (flexible scheduling) M-F 8:00 am - 6:00 pm

Bright Concierge is a quickly growing small business that provides personalized tech support for seniors and busy professionals. We are not a corporate IT service-we focus on one-on-one assistance, making technology simple and stress-free for our clients.

This position begins as a 1099 independent contractor. We are specifically looking for someone who wants to grow along with us, and with the right fit, work toward building a long-term career with Bright Concierge.

The role is about more than just fixing tech-it’s about building relationships, making technology approachable, and helping people feel confident using their devices. If you’re a “people person” with great communication skills, who enjoys teaching and solving problems, this could be a perfect fit., Troubleshoot and resolve issues on Windows, Mac, iOS, and Android devices- Set up and configure devices, email, apps, and security settings Assist with basic digital tasks (file organization, password management, online accounts) Clearly and patiently explain technology** to clients with varying skill levels- Build trust and develop relationships with repeat clients- Occasionally assist with Wi-Fi/network setup and smart home devices

Why Work With Us?

Flexible hours - Set a schedule that works for you - Up to 20 hours per week - Consistent work with room to grow Low-stress work environment No corporate bureaucracy, just meaningful one-on-one help Make a real impact Clients are genuinely grateful for your assistance Work with repeat clients - Build lasting relationships and work with people you know, * You are buying a computer tower, monitor, mouse, keyboard and speakers for a client. Describe every variable to consider when making that decision. (Example: Does the client know how to recharge a wireless mouse, or do we need to find a cabled mouse?) Do not use AI or any other on-line search for answers.

• Describe in detail the processes you have set up in your own daily life to save time, automate recurring tasks, and compound your efforts.

Excellent interpersonal and communication skills You can explain technology in a clear, patient, and engaging way Strong knowledge of Windows, Mac, iOS, and Android Experience troubleshooting common tech issues Ability to translate technical concepts into simple terms Patient, reliable, and professional, especially when working with seniors- Willing to learn and follow training while also thinking critically