Head of Technology Portfolio & Operating Office

We are seeking a highly influential technology leader to serve as a force multiplier for our Technology executives and business partners. This role sits at the center of execution, helping leaders balance strategic priorities, regulatory commitments, risk reduction, and day-to-day operations while driving coordinated action across a complex technology organization.

The successful candidate will establish the operating structures, governance, partnerships, and management disciplines that enable CIOs and their leadership teams to deliver against business commitments, regulatory obligations, modernization objectives, and technology priorities. They will drive alignment across demand, investment, workforce, capacity, delivery, and risk to ensure leaders have the transparency and decision support required to make effective tradeoff decisions. Success requires exceptional executive communication skills, strong business acumen, and significant technical breadth as you bridge the gap across engineering, architecture, data, cyber, infrastructure, AI, delivery, workforce, and financial management topics helping CIOs navigate competing priorities and organizational complexity.

Depth & Scope:

• Oversees portfolios with a significant / high level of regulatory oversight
• Oversees overall portfolio management office for a key business segment or corporate function (e.g. TDS, Wealth, CBAC, Finance etc.) and generally includes financial oversight, performance metrics, benefits realization analysis and other governance and control related functions (e.g. strategic in-take and prioritization, methodology implementation etc.)
• Manages overall portfolio financials
• Oversees a significant portfolio comprised of multiple concurrent projects / programs, including IT, generally up to and including projects at the Tier 1 level, with a high complexity profile
• May on occasion be required to lead the delivery of Tier 1 projects / programs
• Directly manages a team of Senior Program Directors / Senior Project Managers and ensure talent capabilities are developed to support long term goals for the organization
• Provides strategic guidance to business / functional leaders to ensure escalated concerns or regulatory or governance related portfolio issues are appropriately managed, * May manage multiple cross-LoB Project and Program Managers and / or additional project resources, consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology Resources where applicable to the project / program / portfolio
• Develops employees to ensure sustainable delivery capability
• Provides advice and counsel to project teams, program resources and business partners
• Coaches, leads and mentors team members and provides regular performance assessments
• Ensures effective on boarding and off boarding programs are in place for project resources
• Oversees multiple projects / programs aligned to portfolio, external vendors, project managers and consultants across multiple businesses
• Allocates resources across portfolio to ensure successful and timely delivery
• Oversees succession planning to ensure there is a strong pipeline of talent to progress through levels
• Champions project management training curriculum and works closely with key partners to develop and deliver necessary programs
• Identifies stretch opportunities and on the job experience opportunities for team members
• Makes an impact by getting things done, focusing on what matters, owning and delivering superior results for all stakeholders in both the short and long-term
• Fosters an environment of continuous learning, including the sharing of experience and learning across team members and partners as appropriate

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel - Occasional
• International Travel - Occasional
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

• Undergraduate / Postgraduate degree
• Project Management Certification required
• 10+ years relevant experience
• Comprehensive knowledge of the practices, procedures and principles of project management
• Exposure to financial management with respect to tracking, forecasting and managing project budgets
• Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills
• Strong facilitation skills
• Commitment to team skills development and ability to attract top talent
• Team player with ability to build and maintain strong working relationships with internal and external partners
• Ability to create and foster a cohesive team, and promote a positive work environment for all employees
• Ability to think strategically and possess strong business acumen
• Proven ability to stay focused under pressure, demonstrating resilience in challenging situations
• Experienced change agent, able to guide cross-functional teams through complex change from concept to execution
• Comfortable with ambiguity and ability to cope with rapid change
• Strong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectations
• Good judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolution

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards), We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We’re committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities., At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities - TD Ready Commitment