Experienced Powersports Service Manager

RICH'S CYCLE SALES, INC.
Homer Glen, IL, United States
27 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Compensation
$50,000 - $70,000
Working hours
Regular working hours
Job source

Tech stack

Diagnostic Tools Automotive Software

Job description

We are looking for a Service Manager to lead and manage our motorsports service department. This person will make sure the shop runs smoothly, technicians do quality work, and customers receive excellent service.

  1. Leading the Team * Manage and support mechanics, technicians, and other staff. * Keep the team motivated and working well together. * Help employees learn new skills and improve their work.

  2. Managing the Work * Organize the process of checking in vehicles, diagnosing problems, making repairs, and checking the finished work. * Make sure repairs are completed on time without cutting corners. * Keep the service department running smoothly and efficiently.

  3. Helping with Technical Problems * Help technicians figure out and fix difficult mechanical problems. * Provide guidance on motorsports vehicles and equipment. * Make sure repairs, maintenance, and diagnostics are completed correctly and on time.

  4. Working with Customers * Greet customers and answer their questions. * Explain repairs and address customer concerns. * Provide excellent customer service and keep customers happy.

  5. Checking Quality and Safety * Inspect completed work to make sure it meets high standards. * Make sure vehicles are safe, reliable, and performing properly before they leave the shop. * Ensure repairs are done correctly the first time.

Requirements

  • Mechanical knowledge: Understand motorsports vehicles, engines, parts, and technology.
  • Leadership skills: Be able to manage, motivate, and guide a team.
  • Communication skills: Work well with employees and customers.
  • Technical skills: Know how to use diagnostic tools and automotive software.
  • Problem-solving skills: Stay calm and make good decisions when problems arise.
  • Organization: Manage multiple jobs and deadlines at the same time.
  • Passion for motorsports: Enjoy working with high-performance vehicles.

Mandatory Requirements:

  • Valid driver’s license.
  • High school diploma or equivalent.
  • Knowledge of the motorsports industry.
  • Previous experience at another dealership.
  • Ability to stand for extended hours, bend, and lift up to 50 lbs.
  • Must be at least 18 years of age., License/Certification:
  • Driver’s License (Preferred)
  • Motorcycle License (Preferred)

Benefits & conditions

We are open seven days a week, operating on the following schedule:

  • Monday - Tuesday: 9 AM - 7 PM
  • Wednesday: 9 AM - 6 PM
  • Thursday - Friday: 9 AM - 7 PM
  • Saturday: 9 AM - 4 PM
  • Sunday: 10 AM - 3 PM

The position is full-time, with the expectation of working 40+ hours per week. We offer comprehensive benefits, including health, dental, and vision insurance, in addition to paid vacation. Join our dedicated team and contribute to our ongoing success.

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year, * 401(k)

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

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