Vice President, Transformation Services - Accounts Receivable Optimization

Job PurposeThe Vice President, Accounts Receivable Optimization is responsible for leading enterprise-wide Accounts Receivable transformation initiatives for health system clients, focused on accelerating cash, improving revenue yield, reducing aged receivables, and optimizing reimbursement performance. The Vice President, Accounts Receivable Optimization partners with client leadership and internal operations and analytics teams to identify improvement opportunities, develop data-driven strategies, and implement sustainable operational changes across the back-end revenue cycle.The Vice President, Accounts Receivable Optimization serves as a strategic advisor and transformation leader, leveraging analytics, industry best practices, workflow redesign, automation, and technology to improve financial outcomes while enhancing operational efficiency and client satisfaction.Duties & ResponsibilitiesLead enterprise-wide Accounts Receivable transformation initiatives across health system clients to improve financial performance and operational excellenceDevelop and execute strategic AR optimization roadmaps focused on cash acceleration, revenue yield, and sustainable performance improvementIdentify, prioritize, and quantify opportunities using data analytics, benchmarking, and operational assessmentsDrive initiatives that reduce aged accounts receivable, improve collection velocity, and increase reimbursementPartner with internal and client leadership to establish transformation priorities, governance, and measurable success metricsLead cross-functional teams and initiatives to improve denials management, underpayment recovery, complex claims resolution, and payer performanceDevelop and standardize best practices, playbooks, and operating models for AR optimization across client engagementsMonitor executive dashboards and KPI scorecards related to AR performance, cash collections, aging trends, and transformation outcomesLead and/or participate in Joint Operating Committees (JOCs), and client steering committees to review progress, address barriers, and ensure accountabilityDrive payer-specific improvement strategies by analyzing denial trends, contract compliance, reimbursement performance, and escalation opportunitiesIdentify opportunities to reduce cost-to-collect through workflow optimization, standardization, and resource alignmentStay current on healthcare reimbursement trends, payer policy changes, regulatory requirements, and industry best practices to enhance client solutionsMeasure and communicate the financial impact of transformation initiatives, including cash acceleration, revenue yield improvement, cost savings, and return on investmentOther duties as assignedUse, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standardsUnderstand and comply with Information Security and HIPAA policies and procedures at all timesLimit viewing of PHI to the absolute minimum as necessary to perform assigned dutiesQualificationsBachelors degree in Business Administration, Healthcare Administration, Finance, or a related field preferred10+ years’ experience in a leadership role within revenue cycle services required, preferably in a healthcare hospital-based healthcare settingStrong understanding of revenue cycle management principles and practices, with a demonstrated ability to deliver high-quality services to clientsStrong knowledge of state and federal governmental, legal, and regulatory provisions related to front-end, middle and backend revenue cycle operationsProficiency in revenue cycle management systems, electronic health records (EHR), and client management toolsExcellent leadership skills, including the ability to motivate, mentor, and develop a high-performing teamAbility to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectivelyProficiency in Microsoft Office SuiteStrong interpersonal skills, ability to communicate well at all levels of the organizationStrong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysesHigh level of integrity and dependability with a strong sense of urgency and results orientedExcellent written and verbal communication skills requiredWorking ConditionsOccasional travel may be requiredMust possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposesPhysical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hearMental Demands: The employee must be able to follow directions, collaborate with others, and handle stressWork Environment: The noise level in the work environment is usually minimalMed-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.

• Bachelors degree in Business Administration, Healthcare Administration, Finance, or a related field preferred
• 10+ years’ experience in a leadership role within revenue cycle services required, preferably in a healthcare hospital-based healthcare setting
• Strong understanding of revenue cycle management principles and practices, with a demonstrated ability to deliver high-quality services to clients
• Strong knowledge of state and federal governmental, legal, and regulatory provisions related to front-end, middle and backend revenue cycle operations
• Proficiency in revenue cycle management systems, electronic health records (EHR), and client management tools
• Excellent leadership skills, including the ability to motivate, mentor, and develop a high-performing team
• Ability to adapt to a fast-paced and changing environment, managing multiple priorities and deadlines effectively
• Proficiency in Microsoft Office Suite
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required

Working Conditions

• Occasional travel may be required
• Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress
• Work Environment: The noise level in the work environment is usually minimal