F5 Load Balancer Network Engineer

Matlen Silver is actively recruiting for a Network Engineer to support our client’s Network Services Delivery & Operations team in Charlotte, NC, Plano, TX, or Chandler, AZ. Our client needs an Engineer experienced in F5 Load Balancing and Network Traffic Management to handle the day to day operations of the traffic management infrastructure at a global level., * Managing incoming Incident tickets on the client’s Service Management tool to provide operations support and triage to restore service adhering to the standard SLAs

• Create, modify and represent appropriate configuration changes required to restore service on incidents in adherence to the Banks Change Management procedures.
• Provide resolution to Traffic Management incidents including troubleshooting at a network level, engaging vendors, next levels of escalation and documenting incident restoration.
• Work with Problem Management on root cause analysis and corrective actions to prevent a repeat of the associated incidents.
• Collaborate with other internal/external teams such as Engineering and Architecture, implementation team, and clients on core configuration design requirements/standards and impact assessment.
• Responsible for documentation, monitoring, troubleshooting, and evaluation of network and infrastructure systems, working towards solving and resolving network incidents.
• Provide resolution and implementation support, as needed, to other Suppliers and client teams.
• Ensure new systems are monitored at the right level with alarming and ticket generation tested. Ensure additions and deletions are entered in the Banks systems of record for designs and that monitoring systems are updated on a timely basis.

• 5 or more years of Load Balancing and Network Engineering experience
• Experienced in Incident support, including managing high severity/urgent incidents, incident triaging with other network teams and vendors.
• Excellent customer facing communication skills, customer support and knowledge of ITIL best practices.
• Minimum 3 years of F5 LTM and GTM
• 1 or more years of F5 APM and ASM experience
• 1 or more years AVI/VMware experience
• Candidate must be able effectively troubleshoot advanced networking issues in a complex environment with knowledge of commonly used protocols (BGP, HTTPS, TCP/IP, and SSL)
• Candidate must have python development experience and, at a minimum, bash scripting experience
• Strong analytical, troubleshooting, and problem-solving skills and ability to collaborate with other technical areas to define complex configuration designs

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.