Customer Data Management Specialist
NUCO2 INC.
Stuart, FL, United States
24 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Excel
Microsoft Outlook
Databases
Customer Data Management
Data Integrity
Data Analytics
Job description
- Review, interpret, and input contract data and customer information into multiple systems to create and maintain accurate customer records in the Company’s operating system.
- Correct, update, and adjust customer data based on customer relationship management processes and set-up requests.
- Monitor and generate reports to ensure data integrity.
- Manage and maintain the customer database, ensuring accuracy and consistency
Requirements
- Ability to read and interpret contracts, pricing details, and equipment transmittals.
- Strong verbal and written communication skills, with the ability to convey information clearly.
- Understanding of billing and invoicing systems, including screens and codes.
- Proficiency in basic math operations, including addition, subtraction, multiplication, division, and conversions of fractions and decimals.
- Typing speed of at least 40 words per minute.
- Capability to manage multi-screen system setups.
- Proficient with internet-based tools, Microsoft Excel, and Outlook.
- Experience in a transactional, data-driven environment focused on processing and updating information.
- Strong organizational and time management skills with a keen eye for detail.
- Excellent customer service and interpersonal skills.
- Effective problem-solving skills with a focus on details and accuracy.
- Ability to work independently and as part of a team., * Required: High School Diploma.
- Preferred: Associate’s degree (equivalent work experience may be considered).
- Minimum of 2 years of related work experience in a similar role.
- Experience with JDE systems preferred., * Enthusiasm for accepting responsibility and accountability; a strong “ownership mentality.”
- Strong work ethic, self-motivation, and ability to work independently.
- Results-driven and achievement-oriented individual.
- Energetic and proactive personality.
- Proven ability to foster positive relationships with colleagues and customers.
Benefits & conditions
NuCO2 provides competitive pay and an exceptional benefits package, including health, dental, disability, and life insurance; paid holidays and vacation; a 401(k)-retirement plan; employee discounts; and opportunities for educational and professional development. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!
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Prepare application
- Draft this with your agent
- Open in Claude
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