Enterprise Architect - Automation & Integration Platforms

Architecture Strategy & Governance

• Define and maintain the enterprise automation architecture strategy across ServiceNow, Microsoft (Power Platform, Azure Logic Apps, Power Automate), and other platforms.

• Establish architecture standards, design patterns, and best practices for automation development.

• Create and maintain a technology roadmap that balances platform capabilities, cost, and business priorities.

Multi-Platform Oversight

• Evaluate which platform (ServiceNow, Microsoft, RPA tools, etc.) is best suited for each automation use case.

• Ensure consistent integration patterns between platforms, including APIs, data flows, and security models.

• Prevent platform sprawl and redundant tooling by maintaining a clear view of what’s built where and why.

Solution Design & Technical Oversight

• Review and approve solution designs for automation projects before development begins.

• Guide development teams on scalable, secure, and maintainable automation architecture.

• Identify technical risks early and define mitigation strategies.

Deployment & Delivery Oversight

• Oversee the successful deployment of automations from development through production, including testing, release management, and rollback planning.

• Partner with DevOps/platform teams to ensure CI/CD pipelines support automation deployments.

• Monitor post-deployment performance and reliability of automated workflows.

Cross-Functional Collaboration

• Work closely with Business Analysts, Process Owners, and Developers to ensure requirements translate into sound technical designs.

• Act as the bridge between business transformation goals and technical execution.

• Partner with security and compliance teams to ensure automations meet data governance and regulatory requirements.

Leadership & Mentorship

• Provide technical guidance and mentorship to automation developers and solution architects.

• Lead architecture review boards and design review sessions.

• Bachelor’s degree in Computer Science, Information Systems, or related field (Master’s a plus).

• 8+ years in enterprise architecture, solution architecture, or platform engineering roles.

• Hands-on experience architecting solutions on ServiceNow (Flow Designer, Integration Hub, App Engine) and Microsoft (Power Platform, Power Automate, Azure Logic Apps, Dataverse).

• Experience with enterprise integration patterns (APIs, webhooks, middleware, ESB/iPaaS tools).

• Strong understanding of security, identity, and governance frameworks across cloud platforms.

• Proven track record overseeing multiple concurrent automation projects to successful deployment.