IT Advanced Quality Analyst/Tester - ITS4 or ITS5

Join the 2,800+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Direct Care & Treatment (DCT). The MNIT DCT team provides essential IT support for a wide range of healthcare services, including mental health, substance abuse treatment, and support for individuals with developmental disabilities. You will play a crucial role in ensuring that the technology needs of DCT are met, enabling them to deliver high-quality care and treatment services to Minnesotans in need., Minnesota IT Services (MNIT) is seeking IT Quality Assurance Analysts/Testers to support Direct Care and Treatment (DCT). These positions are responsible for planning, developing, and executing quality assurance testing activities to ensure the functionality, reliability, and performance of application software and systems.

Responsibilities include developing test plans and scenarios, executing manual and automated tests, identifying and managing defects, and collaborating with technical teams and business partners throughout the software development life cycle (SDLC). Depending on assigned projects and business needs, responsibilities may include test automation, data quality assurance, data validation, and testing of system integrations.

These positions may be filled at the Information Technology Specialist 4 (ITS4) or Information Technology Specialist 5 (ITS5) level, depending on the selected candidate’s qualifications and the duties assigned to the position.

This position requires an employee to work onsite at 3200 Labore Road, Vadnais Heights, Minnesota at least 50% of the time, with limited telework available. Telework eligibility depends on residence:

• Candidates living in Minnesota or within 50 miles of the worksite in a bordering state (Iowa, North Dakota, South Dakota, and Wisconsin) may telework up to 50%.
• Minnesota residents living more than 50 miles from the worksite may be eligible to telework more than 50%.
• Candidates living 50 miles or more from the worksite in a bordering state are not eligible for hire unless relocating within 50 miles., It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:
• SEMA4 Records Check (applies to current and past state employees only)
• Criminal History Check
• Reference Check
• Social Security and Address Verification
• Education Verification
• Other legally required checks

Minnesota IT Services does not participate in the federal E-Verify program. Minnesota IT Services is unable to sponsor applicants for work visas, including F-1 STEM OPT extensions, and cannot complete Form I-9 or any other documentation requiring employer participation in E-Verify. All applicants must be legally authorized to work in the United States at the time of application., * A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

This position requires a minimum of four (4) years of professional IT experience in software quality assurance and testing., * Developing and executing test plans, test cases, and test scripts for application software and systems.

• Performing manual and/or automated testing, including functional, regression, integration, or system testing.
• Identifying, documenting, tracking, and managing software defects in collaboration with technical teams.
• Applying quality assurance methodologies and testing practices throughout the software development life cycle (SDLC).
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months.

Information Technology Specialist 5:

This position requires a minimum of five (5) years of professional IT experience in software quality assurance and testing.

Experience must include:

• Developing and executing test plans, test cases, and test scripts for application software and systems.
• Performing manual and/or automated testing, including functional, regression, integration, or system testing.
• Identifying, documenting, tracking, and managing software defects in collaboration with technical teams.
• Applying quality assurance methodologies and testing practices throughout the software development life cycle (SDLC).
• Demonstrated ability to communicate clearly and effectively in a manner that facilitates mutual understanding.
• Customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences.

Education in Information Technology (IT) or an IT related field may substitute for experience as follows: a master’s degree for eighteen (18) months of experience; a bachelor’s degree for one (1) year; and an associate’s degree for six (6) months., * Experience leading complex software quality assurance and testing initiatives, including developing testing strategies, coordinating testing activities, and providing technical guidance or mentoring to project teams.

• Experience designing, developing, and maintaining automated testing frameworks and scripts using tools such as Selenium, Playwright, or similar technologies.
• Experience performing data quality assurance testing in data lake environments, including validation of ingested datasets, source-to-target reconciliation, and ETL/ELT pipeline testing.
• Understanding of workflow applications and experience performing software testing in healthcare, government, or other regulated environments., * Experience integrating automated testing into continuous integration and continuous delivery (CI/CD) pipelines.
• Experience using SQL to query, analyze, and validate data across databases, applications, or system integrations.
• Experience with test management and defect tracking tools such as Azure DevOps, Jira, or similar technologies.
• Experience mentoring, coaching, or providing technical guidance to other quality assurance professionals.

As an employee, you’ll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support

Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT.