Technical Project Manager - IT Infrastructure

FUSTIS LLC
Pittsburgh, PA, United States
14 days ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Compensation
$104,000 - $114,400
Working hours
Regular working hours

Tech stack

Agile Methodology Amazon Web Services Confluence JIRA Microsoft Azure Cloud Computing Databases Identity and Access Management Information Technology Operations Scrum Methodology Software Engineering Load Balancing
+4 more
Cloud Platform System Information Technology Serverless Computing Servicenow

Job description

  • The client is seeking a Technical Project Manager/IT Infrastructure Liaison to coordinate technical initiatives and support the safe implementation of infrastructure changes affecting production applications. The role is approximately 50% technical project management and 50% IT liaison and production change-impact support.
  • The successful candidate will drive planning, coordination, execution, and stakeholder communication for technical projects while partnering with IT, infrastructure, security, operations, and application teams to review proposed changes, assess production impact, confirm testing and rollback readiness, and support operational continuity. This is not an application development role., * Technical project management: Lead planning, scheduling, execution, and delivery of technical projects and operational initiatives.
  • Facilitate stand-ups, planning sessions, risk reviews, status meetings, and retrospectives as appropriate.
  • Define scope, milestones, dependencies, owners, and success criteria, and maintain clear project plans and documentation.
  • Track progress, risks, issues, decisions, and action items; escalate blockers and drive timely resolution.
  • Communicate status, impacts, and next steps clearly to technical teams, business stakeholders, and leadership.
  • IT liaison and production change support: Serve as the primary coordination point between IT infrastructure, operations, security, and application teams.
  • Review proposed infrastructure, cloud, platform, network, operating system, database, and security changes.
  • Analyze proposed changes to determine their impact on production applications and business operations.
  • Perform checks before and after each change to ensure production applications continue to work as expected. Coordinate reviews, timing, communication, monitoring, and rollback plans.
  • Support incident coordination, troubleshooting, root cause analysis, and follow-up actions when infrastructure changes affect production services.
  • Promote consistent change-management practices and complete, audit-ready documentation.

Requirements

  • Education: Bachelor’s or master’s degree in computer science, Information Technology, Engineering, Business, or a related field, * Excellent communication is a key requirement. Must be able to explain technical information clearly, lead discussions, and keep technical teams, business partners, and leadership aligned.
  • Experience in technical project management, IT operations, infrastructure, or production support.
  • Ability to manage project scope, schedules, dependencies, risks, issues, and communication.
  • Basic knowledge of cloud and IT infrastructure and how changes may affect production applications.
  • Experience with change management, impact reviews, testing, implementation planning, or production support.
  • Ability to explain technical risks, impacts, decisions, and actions clearly.
  • Strong organization, problem-solving, and communication skills.
  • Ability to work well with IT, infrastructure, security, operations, vendors, application teams, and business partners., * Scrum Master, PMI-ACP, PMP, SAFe, ITIL, or similar project, Agile, or service-management certification.
  • Experience leading Agile or hybrid delivery teams and facilitating Scrum ceremonies.
  • Familiarity with AWS or other cloud environments and services such as compute, containers, load balancing, monitoring, identity and access management, databases, serverless services, and storage.
  • Experience with change-control processes, infrastructure operations, production readiness reviews, incident management, or regulated environments.
  • Familiarity with tools such as Jira, Azure DevOps, ServiceNow, or Confluence.
  • This position is ideal for a technically fluent project leader who can create structure, drive accountability, and connect infrastructure teams with application stakeholders to ensure changes are understood, tested, communicated, and implemented safely in production. Application development experience is not required.

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