Role details

Contract type

Temporary contract

Employment type

Full-time (> 32 hours)

Experience level

Starter

Experience required

1 year minimum

Compensation

$45,968.0 - $52,000.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Active Directory Desktop Computing Networking Basics Software Troubleshooting Peripherals Laptops

Job description

• Provide support via phone, email, and ticketing tools.
• Troubleshoot Windows, desktops, laptops, printers, and applications.
• Assist with Microsoft 365, Active Directory, and password/access issues.
• Install and configure hardware, software, and peripherals.
• Document and resolve tickets within SLA; escalate complex issues as needed.

Requirements

• 1-3 years of desktop/technical support experience.
• Knowledge of Windows, Microsoft 365, Active Directory, and basic networking.
• Strong troubleshooting and communication skills.
• CompTIA A+ or equivalent certification is a plus.

Apply for this position

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Apply on www.indeed.com

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