Chief Information Security Officer

• Answer security questionnaires, TPRMs and RFPs (SIG, CAIQ, custom) with a fast, predictable turnaround.
• Join customer and prospect calls with CIOs and IT security teams, including implementation kickoffs.
• Maintain a trust center and security collateral pack: policies, pentest reports, network architecture, insurance certificate.

Compliance and audits

• Own SOC 1 and SOC 2 (Type I and II): scope, auditor management, bridge letters, and customer follow-up questions.
• Decide and lead the path to ISO 27001, ISO 42001 and other frameworks customers ask about.
• Run Vanta as the system of record for controls and evidence.

Privacy and contracts

• Partner with Legal on DPAs, BAAs, GDPR transfer mechanisms (SCCs / DPF), DORA and non-US privacy laws.
• Review security and audit-cooperation clauses in customer contracts.
• Own data retention, export and residency answers, including new-region or GovCloud requests.

Security operations and incident response

• Own the incident response plan, run tabletop tests, and lead response when incidents happen.
• Own customer breach notification decisions and post-incident write-ups.
• Own detection and email security: SIEM, EDR, email protection, identity alerting.

Identity and access

• Own Okta (SSO, phishing-resistant MFA, SCIM), MDM and least-privilege access to production.
• Support customer-facing SSO/SCIM setups.

Resilience and policy

• Own BCDR plans, RTO/RPO targets, backup and restore testing.
• Maintain information security, responsible AI and vendor management policies.
• Run background and sanctions screening for employees and vendors.

AI security

• Answer customer questions on our AI assistant: underlying models, prompt and response retention, logging, and opt-out.
• Govern AI vendors and subprocessors.

First 90 days

• Take over customer security reviews from the vCISO firm and set a clear intake and turnaround process for Sales.
• Finish the Vanta migration and publish a trust center with standard collateral.
• Finalize and test the BCDR and incident response plans.
• Close out post-incident hardening: email security, Okta alerting, MDM and EDR coverage.
• Present a 12-month security and certification roadmap to the CTO.

• 10+ years in security, with 3+ leading a program at a B2B SaaS company.
• Has owned SOC 1 / SOC 2 audits end to end. ISO 27001 experience a plus.
• Comfortable on calls with enterprise CIOs and auditors, and enjoys helping close deals.
• Hands-on with AWS, Okta, Google Workspace, EDR and SIEM tooling.
• Working knowledge of GDPR, DPAs and contract security terms.
• Has led real incident response, including customer communication.
• Fintech, ERP or accounting software background a strong plus.
• Pragmatic builder: starts as a team of one, hires as we grow.