Associate Telecom Systems Administrator

Assist with maintenance of the organization’s enterprise IT communications infrastructure. Understand customer requests, process requirements and ensure they can be achieved through high-quality deliverables. Document the interactions between systems and applications within the environment to ensure performance, reliability, enhance scalability, and meet security requirements. Use documentation and understanding of those interactions to evaluate the impact of changes or additions as requested by our organization on a daily basis. Conduct cost and traffic analysis to determine the best use of resources. Manage multiple applications, systems, network, and IT Communications activities. May include programming, analysis, networking, data processing, and/or administration responsibilities. Resolve technical problems. Coordinate information system priorities. Work closely with management, other departments and customers to ensure effective integration among information systems and the UAMS IT infrastructure. Work with all other areas of the department to ensure cross-functional support, synergy and needs to support all department and company objectives.

• High School diploma/GED plus four (4) years of experience maintaining, troubleshooting, and repairing IT Communications hardware required.
• Ability to work in a team environment and strong written and verbal communication skills.

Licenses, certificates, or registration:

• A+ Certification
• MTA
• MCSA
• MCSE

Preferred Qualifications:

MS Office Tools: Word, Excel, Access, and PowerPoint; and/or Microsoft Project.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy, Commensurate with education and experience

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.