• Analyze and reconcile customer account data across systems, identifying duplicates, unmatched records, and data quality issues.

• Analyze purchasing activity, transaction volumes, and customer connectivity to support onboarding plans and prioritization.

• Develop and maintain reports and dashboards measuring customer onboarding, transaction acceptance, adoption, utilization, and exceptions.

• Prepare analytical summaries, presentations, and other project deliverables for multiple concurrent engagements.

• Collaborate with internal teams to validate data, investigate discrepancies, and resolve reporting issues.

• Support data analysis and reconciliation for system implementations, integrations, migrations, and business transitions.

• Analyze customer contact and outreach data, including registration progress and communication results.

• Communicate analytical findings to internal stakeholders and present results to customers when appropriate.

• Standardize reporting templates, document analytical methods, and identify opportunities to improve efficiency.

• Bachelor’s degree or equivalent work experience

• 2-4 years of experience in data analysis, business analytics, reporting, or a related field.

• Strong analytical, communication, and presentation skills, with the ability to explain findings to technical and nontechnical audiences.

• Excellent attention to detail, organization, problem-solving, and ability to manage competing priorities.

• Advanced proficiency in Microsoft Excel, including pivot tables, lookups, and data reconciliation.

• Experience analyzing large or complex data sets and identifying actionable insights.

• Ability to work independently, meet deadlines, and collaborate with cross-functional teams.

Preferred Qualifications:

• 2-3 years of experience within the healthcare industry.

• Ability to work with multiple stakeholder groups, including healthcare providers, suppliers, distributors, and group purchasing organizations.

• Familiarity with Software as a Service (SaaS) business models and their application in business operations and process improvement.

• Customer-focused approach.

• Adaptability and flexibility to support multiple projects simultaneously.

• Strong problem-solving skills.

• Knowledge of e-commerce concepts.

• Proficiency with Microsoft Office applications, including Word and PowerPoint.

• Familiarity with data visualization tools such as Tableau or Power BI.

• Familiarity with data analysis and transformation tools such as Python, R, or SQL.

• Willingness to travel up to 30% annually.

The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary and will be based on various factors, such as candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/

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GHX: It’s the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.

GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.

It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.