Systems Engineer Stf

Help Desk/Systems EngineerWHO WE ARELockheed Martin is a global security and aerospace company that employs approximately 120,000 people worldwide and is principally engaged in the research, design, development, manufacture, integration, and sustainment of advanced technology systems, products, and services. Lockheed Martin (LM) Rotary and Mission Systems (RMS) is looking for engineering professionals to work on the Trusted Security Solutions (TSS) program to engineer Cross-Domain Solution (CDS) products - creating innovative solutions to deliver resilient systems, products, and services to protect our customers’ platforms against evolving cyber threats.WHAT WE’RE DOINGThis position is for a Systems Engineer/Help Desk Engineer on the Radiant Mercury (RM) product within the TSS program. RM is the US Navy’s premier CDS product and LM has been the prime contractor for over 20 years. RM delivers secure CDS to our customers, enabling the controlled transfer of information between different security domains. This role is critical in safeguarding the confidentiality, integrity, and availability of these mission-critical systems.WHO YOU AREAs an ideal candidate for this position:You will have a strong background on CDS Programs, a willingness to learn new technologies, and be able to support all phases of the CDS lifecycleYou are a well-rounded engineer that has experience with hardware, networking, software deployment, and RHEL system administrationYou collaborate effectively with all program functions and personnel to coordinate various types of tasksYou learn necessary skills through hands-on experiences and work well in a teamYou will occasionally travel to customer sites and be “the face of the program” to the customer; ensuring system deployments and security evaluations go smoothlyTHE WORKThe primary work location is at the Deer Creek Facility (DCF) in Littleton, Colorado with limited ability to work remotely. Responsibilities for the role include:Customer Help-Desk SupportOperate the primary help-desk channel for the TSS-RM customer base; respond to incident tickets, service requests, and technical queriesPerform root-cause analysis, provide work-arounds, and document resolutions in the ticketing systemEscalate complex problems to senior technical leads or program management as needed, while maintaining clear communication with the customerProvide Distance Support for all deployed baseline(s), including: phone and email support on a 24-hour, 7-days a week basisInstallation SupportLead troubleshooting sessions during on-site and remote installations; coordinate with other engineering disciplines to resolve issues quicklyConduct pre-installation reviews of hardware, software, and network configurations; verify compliance with program requirementsServe as the technical point of contact for the Installation Team; review and validate installation plans, configurations, and integration steps as requestedDocumentation & ComplianceProduce and maintain technical documentation, including installation guides, configuration baselines, and help-desk SOPsEnsure all classified media and SIPRNet-based documents are handled per security policiesContribute to post-installation reviews and lessons-learned reportsWHY JOIN USOur flexible schedules, competitive pay, and focus on work/life balance enable you to live a healthy, fulfilling life at and outside of workLockheed Martin offers a comprehensive benefits package including medical, dental, vision, 401(k), and paid time offCheck out our beautiful facility online, search ‘Lockheed Martin Deer Creek Facility in Littleton CO’Basic QualificationsBachelor’s degree from an accredited college with 5+ years of professional experience in a related discipline, a Master’s degree in a related discipline; or equivalent experience/combined educationProven background delivering technical help-desk support (ticketing systems, incident management).Strong analytical and problem-solving skills with attention to detail; Quick thinker, fast learner/Proactive, problem solver, creative, critical thinking skills.Ability to learn necessary skills through hands on experiencesProven experience using Red Hat Enterprise LinuxExcellent verbal and written communication skills with demonstrated stakeholder management experienceAbility to work collaboratively within a team and build consensus among stakeholdersAbility to obtain a Top Secret clearanceDesired SkillsPrior work on the Radiant Mercury (RM) program or similar classified communications platformsDirect experience supporting installation teams in field environments.Familiarity with DoD customersUnderstanding of the systems engineering lifecycle, including principles, processes, and methodologiesBasic networking knowledgePay InformationFull-Time Salary Range: $118000.00 - $219100.00At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow-both professionally and personally.The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.

• You will have a strong background on CDS Programs, a willingness to learn new technologies, and be able to support all phases of the CDS lifecycle
• You are a well-rounded engineer that has experience with hardware, networking, software deployment, and RHEL system administration
• You collaborate effectively with all program functions and personnel to coordinate various types of tasks
• You learn necessary skills through hands-on experiences and work well in a team
• You will occasionally travel to customer sites and be “the face of the program” to the customer; ensuring system deployments and security evaluations go smoothly

THE WORK

The primary work location is at the Deer Creek Facility (DCF) in Littleton, Colorado with limited ability to work remotely. Responsibilities for the role include, * Bachelor’s degree from an accredited college with 5+ years of professional experience in a related discipline, a Master’s degree in a related discipline; or equivalent experience/combined education

• Proven background delivering technical help-desk support (ticketing systems, incident management).
• Strong analytical and problem-solving skills with attention to detail; Quick thinker, fast learner/Proactive, problem solver, creative, critical thinking skills.
• Ability to learn necessary skills through hands on experiences
• Proven experience using Red Hat Enterprise Linux
• Excellent verbal and written communication skills with demonstrated stakeholder management experience
• Ability to work collaboratively within a team and build consensus among stakeholders
• Ability to obtain a Top Secret clearance

Desired Skills

• Prior work on the Radiant Mercury (RM) program or similar classified communications platforms
• Direct experience supporting installation teams in field environments.
• Familiarity with DoD customers
• Understanding of the systems engineering lifecycle, including principles, processes, and methodologies
• Basic networking knowledge

• Our flexible schedules, competitive pay, and focus on work/life balance enable you to live a healthy, fulfilling life at and outside of work
• Lockheed Martin offers a comprehensive benefits package including medical, dental, vision, 401(k), and paid time off
• Check out our beautiful facility online, search ‘Lockheed Martin Deer Creek Facility in Littleton CO’, Full-Time Salary Range: $118000.00 - $219100.00

At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow-both professionally and personally.

The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.

Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.

• Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
• For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.

Lockheed Martin is a global security and aerospace company that employs approximately 120,000 people worldwide and is principally engaged in the research, design, development, manufacture, integration, and sustainment of advanced technology systems, products, and services. Lockheed Martin (LM) Rotary and Mission Systems (RMS) is looking for engineering professionals to work on the Trusted Security Solutions (TSS) program to engineer Cross-Domain Solution (CDS) products - creating innovative solutions to deliver resilient systems, products, and services to protect our customers’ platforms against evolving cyber threats.