AI Innovation & Automation Analyst- Fleet

The AI Innovation & Automation Analyst, Fleet helps Beacon Mobility identify smarter ways to work by leveraging artificial intelligence, automation, data and process improvement. Reporting to the VP of Asset Strategy, this role will work closely with the Asset Management, Fleet Maintenance, and Midwest Bus Sales teams. This role partners with teams across multiple business units to reduce manual work, improve efficiency, and enhance the employee experience. The analyst will also build practical solutions that connect AI tools with enterprise data and existing business systems.

This is an excellent opportunity for someone early in their career who is excited about applying AI to solve business problems, analyze data, and help people work more effectively.

A foundation in Python, SQL, and technical problem-solving is required. Success comes from curiosity, strong business acumen, a willingness to learn, and a passion for improving processes. What You’ll Do

AI & Automation

• Identify repetitive tasks that could be simplified through AI or automation.
• Design test and implement AI-powered workflows and business solutions with cross team stakeholders and business partners.
• Assist with creating AI prompts, copilots, knowledge bases, and automated processes.
• Research emerging AI tools and recommend practical business applications.
• Participate in pilots and implementation projects.

Process Improvement

• Document current business processes system flows and physical work
• Identify bottlenecks and inefficiencies.
• Translate business needs and user questions into clear technical requirements.
• Recommend opportunities to simplify work.
• Help teams standardize and improve processes.
• Support continuous improvement initiatives.

Data & Analytics

• Write and improve SQL queries and Python scripts to access, combine, validate, and analyze data.
• Build simple dashboards and reports. Analyze workflow and operational data.
• Design efficient queries or simple data layers for AI tool calls
• Track adoption and effectiveness of AI solutions.
• Measure time savings and productivity improvements.
• Present findings to leadership.
• Support communication and change management efforts.

Required

• Bachelor’s degree or equivalent working experience.
• Excellent communication skills.
• Ability to translate business needs and process requirements into clear technical requirements.
• Ability to document and map technical and physical workflows.
• Strong analytical and problem-solving abilities.
• Comfortable learning new technology quickly.
• Working proficiency in Python and SQL

Preferred

• Hands-on experience designing or deploying MCP servers, custom large language model tool-calling interfaces, or similar middleware that connects AI models to external systems.
• Experience building Python-based APIs, integrations, or data connectors.
• Experience with process automation tools such as Power Query, Power Automate, or UiPath.
• Internship or project experience involving analytics, process improvement, or technology.

Beacon Mobility is a growing family of companies committed to serving the diverse needs of our customers. Experienced, compassionate, and inspired, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple - MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 70 years of experience, Beacon Mobility operations can be found in Massachusetts, New York, Pennsylvania, Illinois and Minnesota providing support to over 10,000 employees in over 1,300 communities through the delivery of Paratransit and School Bus services leveraging a fleet of over 6,500 vehicles.