SAP Professional Services Consultant

The key requirement is strong, hands-on expertise in the SAP Professional Services module. We are specifically looking for someone at a senior executive/leadership level who can work closely with Virtusa leadership on the following:

• Evaluate and provide expert guidance on an RFP response
• Provide L1/L2 support for a large-scale SAP Professional Services implementation
• Bring deep experience from large, complex SAP implementations
• Act as a senior SME/advisor to Virtusa leadership and project teams
• Help assess solution approach, implementation risks, processes, and overall delivery strategy., * Provide L2/L3 functional support for S/4HANA Public Cloud Professional Services, ensuring timely resolution of incidents, service requests and business-critical issues within agreed SLAs.
• Analyze and troubleshoot issues across project planning, resource management, time and expense, project accounting, billing, revenue recognition and project reporting.
• Perform root-cause analysis for recurring and complex production issues and drive permanent corrective actions to minimize repeat incidents.
• Investigate and resolve integration issues across FI/CO, SD, Procurement and external systems, including analysis of APIs, OData services, interfaces, and application logs.
• Manage configuration changes, minor enhancements, SAP Public Cloud releases, change requests, following established AMS change and release management processes.
• Use SAP Cloud ALM, Fiori, monitoring and diagnostic capabilities to proactively identify application issues, monitor service health and support continuous improvement.
• Maintain knowledge documentation, known-error records, support procedures and operational reporting and collaborate with SAP, business, and technical teams to improve application stability and user experience.

Rest offshore (say 18 people) preferably Hyderabad, as our SAP practice is based out of Hyderabad. If not then alternatively Chennai, Preferably experience in SAP Support too, * 8 - 10 years of SAP experience, with strong hands-on expertise in SAP S/4HANA Cloud Public Edition - Professional Services.

• Strong knowledge of Professional Services business processes, including project planning, staffing, resource management, time recording, expense management, project billing, revenue recognition, and project financials.
• Experience configuring and implementing Project Control, Project Billing, Resource Management, Time Management, and Professional Services processes in S/4HANA Public Cloud.
• Good understanding of end-to-end integration with Finance, Controlling, Sales, Procurement etc…
• Experience with SAP Fiori, SAP Best Practices, CBC/Configuration Activities, and Fit-to-Standard implementation methodology in a Public Cloud environment.
• Knowledge of SAP Cloud ALM, APIs, OData services, integration scenarios, and extensibility options relevant to Professional Services.
• Strong understanding of Public Cloud clean-core principles, including key-user, developer, and side-by-side extensibility, with experience working in SAP Activate-based implementations.