ERP/CRM Administrator

Are you a seasoned NetSuite professional who enjoys both strategic ownership and hands-on administration? We are seeking a Senior NetSuite Administrator to serve as the primary owner of a complex NetSuite ERP environment supporting multiple business entities. This is a high-impact role for someone who thrives on improving systems, solving technical challenges, and partnering closely with Finance and business stakeholders.

This position offers the opportunity to lead ERP administration, support critical integrations, drive process improvements, and influence the long-term NetSuite roadmap in a growing, multi-entity organization.

What You’ll Do

NetSuite Administration

• Serve as the primary administrator and subject matter expert for the NetSuite environment.
• Manage user access, roles, permissions, and security controls.
• Configure subsidiaries, departments, classes, and organizational structures.
• Maintain system configurations, sandboxes, release management, and deployment processes.
• Monitor system health, platform performance, and data integrity.
• Coordinate testing and validation for NetSuite upgrades and releases.

Customizations & Integrations

• Support and maintain existing scripts, workflows, saved searches, and system integrations.
• Troubleshoot and resolve issues impacting business operations, financial processes, and reporting.
• Develop and enhance solutions using SuiteScript and SuiteFlow.
• Manage vendor bundles, connectors, and integration updates.
• Identify root causes of recurring issues and implement long-term solutions.

Business Process Improvement

• Partner with Finance and operational leaders to optimize business processes.
• Gather requirements and translate business needs into scalable solutions.
• Support month-end, quarter-end, and year-end financial activities.
• Build dashboards, saved searches, reports, and analytics tools.
• Identify and implement automation opportunities that increase efficiency and data accuracy.

Vendor & Project Coordination

• Manage external development and implementation partners.
• Review technical designs, testing results, and delivered solutions.
• Ensure proper documentation, support handoff, and governance standards.
• Coordinate project priorities, deliverables, and timelines.

Documentation & Training

• Create and maintain technical documentation, runbooks, and system procedures.
• Provide end-user support, training, and ongoing guidance.
• Establish best practices for ERP governance and change management.

• 5+ years of hands-on NetSuite administration experience in a production environment.
• Suite Script
• Experience supporting NetSuite Financials, Accounts Payable, Accounts Receivable, Revenue Management, and multi-entity environments.
• Ability to troubleshoot integrations, APIs, middleware, and automated workflows.
• Strong understanding of accounting and financial business processes.
• Bachelor’s degree in Information Systems, Computer Science, Business Technology, or equivalent experience.
• NetSuite Administrator and/or SuiteFoundation certification preferred.

Preferred Experience

• NetSuite Application Developer or ERP Consultant certifications.
• Experience with CRM, AP automation, banking, payment processing, or iPaaS platforms.

If you’re a NetSuite expert who enjoys balancing administration, technical troubleshooting, process improvement, and stakeholder partnership, we’d love to hear from you.

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