Senior IT Solution Consultant
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Role details
Tech stack
Job description
The Senior Consultant can work either 100% in person or in a hybrid environment, with office visits as needed, in the Tinley Park, IL area. About 15% travel to client locations in IL is required., * Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
- Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
- Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
- Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
- Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
- Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
- Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
- Train and mentor Consultant Iās and Consultant IIās; delegate and leverage work to enable associate development
- Leads and participates in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market
Requirements
- Bachelorās Degree or an equivalent combination of education and experience
- 7+ years of technology solutions experience in a professional services firm or 10+ years of private industry technology solutions experience with 1+ years in a professional services firm
- Proficiency with Microsoft Azure and Active Directory
- Experience working with clients on-site; up to 15% travel to client locations within the U.S
- Possesses or works towards obtaining appropriate advanced certifications
- Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions
- Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities
- Training, support or consulting advisory experience is preferred; experience serving clients in healthcare or financial institutions industries is preferred
Benefits & conditions
Wipfli values fair, transparent, and competitive compensation, considering each candidateās unique skills and experiences. The estimated base pay range for this role is $88,000-118,000, with offers typically not made at the maximum, allowing for future salary increases. The actual salary at the time of offer depends on business related factors like location, skills, experience, training/education, licensure, certifications, business needs, current associate pay, and relevant employment laws.
Individuals may be eligible for an annual discretionary bonus, subject to participation rules and based on a variety of factors including, but not limited to, individual and Firm performance.
Wipfli cares about our associates and offers a variety of benefits to support their well-being. Highlights include 8 health plan options (both HMO & PPO plans), dental and vision coverage, opportunity to enroll in HSA with potential Firm contribution and an Employee Assistance Program. Other benefits include firm-sponsored basic life and short and long-term disability coverage, a 401(k) savings plan & profit share as well as Firm matching contribution, well-being incentive, education & certification assistance, flexible time off, family care leave, parental leave, family formation benefits, cell phone reimbursement, and travel rewards. Voluntary benefit offerings include critical illness & accident insurance, hospital indemnity insurance, legal, long-term care, pet insurance, ID theft protection, and supplemental life/AD&D. Eligibility for all benefits programs is dependent on annual hours expectation, position status/level and location.
āWipfliā is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.
Our commitment:
We invest in the growth of all our associates through ongoing education and career development. To learn more about how we invest in you, see our learning and development page.
We also invest in a strong work-life balance by providing benefits, such as flexible time off and wellness programs. We provide health, vision and dental insurance, generous family leave, flexible work options, 401(k) contributions and paid time off and holidays., We also back up our mission to provide a strong work-life balance with great benefits, FTO, wellness benefits and programs to encourage a healthy lifestyle.
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Medical travel benefits Travel benefits to give associates across the country equitable access to quality care across a broad spectrum of needs
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Family formation benefits Maternity and paternity leave, surrogacy and adoption benefits, and fertility services benefits
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Gender-affirming care benefits Resources and benefits to help associates receive gender identity affirming interventions and therapies
- Flexible work schedule
- Flexible time off
About the company
At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results.
We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.
People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.
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