Senior Staff Software Engineer

• Drive Cross-Squad Technical Strategy: Identify and solve systemic challenges that impact multiple product areas, ensuring architectural consistency across the R&D org.
• Lead Critical Executions: Own the “first mile” of our most complex initiatives, building core abstractions and proof-of-concepts that set the standard for follow-on development.
• Scale the Engineering Engine: Architect cloud-native, distributed systems (Docker/Kubernetes/Kafka) that solve for global concurrency and high-throughput reliability.
• Cultivate Engineering Excellence: Serve as a primary mentor for Senior and Staff engineers, expanding our interview bench and raising the talent bar through rigorous code and design reviews.
• Strategic Advisor: Partner with Engineering Leadership to align long-term technical debt reduction with immediate product goals.

• A Track Record of Leverage: 15+ years of professional engineering experience, with a proven ability to build tools, frameworks, or “Golden Paths” that have been adopted by multiple squads or an entire department.
• Mastery of the .NET Stack: Deep, current knowledge of C#, .NET Core, and the Microsoft ecosystem. You don’t just write code; you understand the underlying abstractions that allow a .NET environment to scale.
• Architectural Stewardship: Extensive hands-on experience with distributed systems and cloud-native patterns (Docker/Kubernetes). You’ve successfully led at least one major architectural shift or complex cross-domain integration.
• A Multiplier Mindset: You enjoy making other engineers better. You have experience expanding interview benches, mentoring senior-level talent, and raising the collective bar for code reviews and design docs.
• Collaborative Translation: The ability to take a “murky” high-level goal from leadership and translate it into a clear, executable technical roadmap for one or more domains.
• Data-Driven Execution: You use performance profiling and system metrics to prove your architectural decisions and identify where the next bottleneck will be before it hits production.
• Education: B.S., M.S., or PhD in Computer Science, Physics, Engineering, or a related field (or equivalent high-level practical experience).

AI Skills & Tooling

We are leaning into the future of AI-assisted development and love to work with engineers who do the same:

• AI as a Teammate: Hands-on experience leveraging AI coding tools (e.g., Claude, ChatGPT, Cursor, GitHub Copilot) to accelerate development, improve code quality, and streamline debugging workflows.
• Engineering Judgment: Ability to critically evaluate and integrate AI-generated output, applying sound engineering judgment to ensure correctness, security, and maintainability.
• AI Integration: Experience integrating LLM APIs (e.g., OpenAI, Anthropic) or AI services into production applications.
• A Growth Mindset: Eagerness to stay current with the rapidly evolving AI tooling landscape and champion best practices for AI-assisted development within the team.

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws. ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $218,300 USD - $327,500 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $204,000 USD - $306,000 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

We’re Aspire, the leading SaaS provider for the landscaping and commercial cleaning industries and a proud member of the ServiceTitan family since 2021. Our cloud-based business management system automates all aspects of field service operations for enterprise and small to medium-sized businesses enabling our clients to accelerate growth, streamline operations, increase customer retention, and maximize revenue. Trusted by thousands of premier field services leaders in the US and Canada, our solutions empower our clients to make better business decisions for their companies. Our partnership with ServiceTitan has enabled us to continue scaling our platform and customer base while maintaining our collaborative, tight-knit culture.