Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

10 years minimum

Compensation

$233,000.0

Working hours

Regular working hours

Job source

www.clearancejobs.com

Tech stack

Microsoft Windows Unix Networking Hardware Software Deployment Information Technology Performance Monitor

Job description

• Provide comprehensive support, maintenance, and administration for enterprise IT systems across Windows and UNIX environments.
• Perform Tier 1 and Tier 2 technical problem identification, troubleshooting, and escalation support for all client, server, storage, and network devices.
• Optimize system operations, enhance operating system performance, and maintain overall IT infrastructure integrity., * Configure, manage, and maintain Windows and UNIX operating systems, including installing software and implementing system enhancements.
• Provide day-to-day operational support, proactive monitoring, and issue resolution for client, server, storage, network, and mobile devices.
• Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) problem diagnosis, troubleshooting, and ticket resolution.
• Support dispatch systems and hardware troubleshooting while tracking issues through final resolution.
• Optimize system operations and resource utilization, including performing capacity planning and system performance analysis.
• Communicate escalation status and provide detailed technical feedback to management and internal stakeholders.

Requirements

• Degree: Technical bachelor’s degree or equivalent experience
• Years of experience: 10+ years
• Total Compensation: $233k+ yearly (tentative)

Apply for this position

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