Manager IT (DTS), Revenue Cycle Management

NeoGenomics, Inc.
Ramsey, NJ, United States
14 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
2 years minimum
Working hours
Regular working hours

Tech stack

Agile Methodology Artificial Intelligence Business Systems Cloud Computing Information Systems Digital Technology Enterprise Content Management Knowledge Management Metadata Standards Systems Development Life Cycle Web Platforms Generative AI
+3 more
Information Technology Software Version Control Servicenow

Job description

Leads governance, prioritization, roadmaps, and delivery for enterprise revenue cycle management platforms. Manages RCM technology initiatives, automation and AI programs, stakeholder relationships, vendors, dependencies, risks, and executive reporting. Oversees a team and coordinates cross-functional delivery through the full project lifecycle, ensuring solutions align with business priorities, regulatory requirements, quality expectations, and the Digital Technology Services roadmap. The summary above was generated by AI

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity., As the Sr Manager, DTS Revenue Cycle Management (RCM) you will lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms supporting the Revenue Cycle Management (RCM) function. You will serve as the strategic operational partner for the Digital Transformation Services (DTS) organization as the senior systems analyst/manager for RCM initiatives and processes. The Sr Manager leads and develops a team, facilitates governance, drives an automation and AI led agenda and prioritization forums. In this role you will partner with business leaders, technology teams, and vendors to ideate and deliver scalable digital solutions that drive operational excellence and business value across the revenue value chain, * Lead the governance, prioritization, and delivery of a portfolio of enterprise digital platforms, establishing a structured operating model for demand intake, decision-making, and roadmap management.

  • Develop and maintain RCM and Xifin platform roadmaps that align business priorities, drive automation, technology initiatives, and operational support activities in line with organizational strategy and the Digital Technology Services (DTS) roadmap.
  • Lead development & execution of RCM focused roadmap of automation, AI enabled processes, upgrades & enhancements
  • Adhere to SDLC governance, establish prioritization forums, balancing business value, regulatory requirements, technical health, and resource capacity to drive transparent investment decisions.
  • Provide executive-level reporting on value delivered, platform health, delivery progress, risks, dependencies, and strategic initiatives to support informed decision-making.
  • Serve as the primary relationship manager for business stakeholders across multiple functions (primarily RCM leaders), translating business objectives into prioritized, actionable technology solutions.
  • Partner with business leaders to evaluate, refine, and prioritize demand, ensuring requests address root business needs and maximize organizational value.
  • Coordinate delivery with internal technology teams, Internal Audit, external vendors, and implementation partners to ensure projects are delivered on time, within scope, compliantly and in accordance with quality expectations.
  • Lead project delivery across multiple cross-functional teams by facilitating planning, managing dependencies, mitigating risks, and driving continuous improvement in delivery performance., Artificial Intelligence * Cloud * HR Tech * Information Technology * Productivity * Software * Automation Supports a global executive by managing complex calendars, priorities, meetings, travel, communications, stakeholder engagements, leadership rhythms, and follow-up. Uses AI-enabled executive assistant tools, generative AI, automation, and productivity technologies to improve executive-office workflows, reduce administrative friction, anticipate needs, and increase executive capacity. Requires exceptional judgment, discretion, adaptability, accuracy, executive presence, and communication skills in a fast-paced global technology environment. Top Skills: Ai-Enabled Executive Assistant Tools And PlatformsGenerative AiProductivity TechnologiesWorkflow Automation Square

Implementation Specialist

5 Minutes Ago Remote or Hybrid 32K-63K Hourly Mid level 32K-63K Hourly Mid level eCommerce * Fintech * Hardware * Payments * Software * Financial Services Guide SMB and mid-market sellers through onboarding, implementation, training, and activation of Square products. Manage multiple seller engagements, track milestones and go-live readiness, resolve blockers, escalate technical issues, and maintain proactive client communication. Contribute to onboarding process improvements, product knowledge, team collaboration, and AI-enabled workflow enhancements. Top Skills: Ai Tools And PlatformsLookerOnline IntegrationsPosSalesforceSquare Products And Services Square

Requirements

  • Bachelor’s Degree in Business, Information Systems, Computer Science, or related field
  • At least 8 years of progressive experience preferred in a biotech/medical device environment, in technology delivery, platform management, or business systems roles, with 2+ years directly managing people. Ideal candidate has experience leading revenue cycle related initiatives and platforms
  • Demonstrated experience leading RCM platforms, data, demand management, and prioritization
  • Hands-on experience with XiFin system design and implementation strongly preferred
  • Ability to travel 10-15%
  • Experience leading ‘agilefall’ or hybrid Agile delivery across concurrent teams, including dependency management and release planning.
  • Proven ability to deliver technology initiatives through the full project lifecycle, from business case and project charter through implementation, go-live, and hypercare.
  • Experience managing implementation partners and third-party vendors, including oversight of scope, timelines, and Statement of Work (SOW) commitments.
  • Strong executive communication and stakeholder management skills, with the ability to communicate delivery status, facilitate prioritization discussions, and influence decision-making across diverse stakeholder groups.

Benefits & conditions

We believe in career development and empowering our employees. Not only do we provide career coaches internally, but we offer many training opportunities to expand your knowledge base! We have highly competitive benefits with a variety HMO and PPO options. We have company 401k match along with an Employee Stock Purchase Program. We have tuition reimbursement, leadership development, and even start employees off with 16 days of paid time off plus holidays. We offer wellness courses and have highly engaged employee resource groups. Come join the Neo team and be part of our amazing World Class Culture!, 6 Minutes Ago Remote or Hybrid 76K-152K Annually Senior level 76K-152K Annually Senior level eCommerce * Fintech * Hardware * Payments * Software * Financial Services Own the global governance roadmap for sales content and knowledge. Design automated workflows for reviews, approvals, version control, expiration, and archiving. Build AI-powered processes to identify outdated or duplicated information, manage email content governance, coordinate cross-functional reviews, establish content ownership, and maintain taxonomy and metadata standards. Develop dashboards tracking freshness and compliance, while improving knowledge management and automation across global sales teams. Top Skills: AIFlockjayHighspotLow-Code/No-Code PlatformsSeismicWorkflow Automation

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

About the company

NeoGenomics is looking for a Senior Manager, DTS Revenue Cycle Management who wants to continue to learn in order to allow our company to grow. This can be a remote position or a hybrid position to work partially out of an office in Ramsey, NJ, Fort Myers, FL, Durham, NC or Houston, TX.

Now that you know what we’re looking for in talent, let us tell you why you’d want to work at NeoGenomics:

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world’s leading cancer reference laboratory.

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