Test Engineer

This is a software triage role driven by manual testing. Testing will be conducted on client products, including smart glasses and VR headsets, as well as standard mobile devices.

Client employees participate in dogfooding (internal testing) of their products. This testing identifies potential software bugs, which are then logged as tickets. Our team reviews each ticket, attempts to reproduce the core issue, and writes up the findings.

Expectations: Meet client quality standards and SLA deadlines Personal daily ticket quota Personal ticket processing time target Personal quality target Personal productivity target

Responsibilities: Understand and utilize complex documentation Navigate the client ticketing system Review reported bugs Identify core issues Perform manual testing Complete tickets by providing information, including repro steps, results, tagging, priority, severity, and assignment

Tech literacy, including navigating and troubleshooting software iOS and Android experience Experience using generative AI tools Adaptability to changing requirements Critical thinking and judgment Ability to interpret basic data tables and charts Tolerance for ambiguity Calm under pressure

Nice to Have Skills: Experience conducting root cause analysis Experience reviewing software logs Basic programming knowledge