Coding Team Lead- Remote

The Team Lead, Coding is responsible for the activities and overall functions of Coding and Off Shore coding staff., * Monitor Coding workflow, compile status and work - volume reports for management

• Monitoring of Off-Shore work queues
• Monitoring of Off-Shore systems issues working with Systems/IT to resolve
• Perform training with new Coding staff
• Assist with development and maintenance of policy and procedures
• Track and identify process improvement opportunities in client system clearing accounts and work queues
• Field questions from account representatives and clients
• Support Coding team with questions and issues
• Work with Auditors to field Off-Shore coding rebuttals
• Perform QA on on-shore coding staff, reporting up to Management
• Interaction with new physician education and reviews along with auditor
• Compile monthly QA scores of all coding staff to be reported to Management
• Maintain a professional attitude
• All other duties as directed by Manager
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Do you have experience in Customer communication?, Do you have a High school diploma or GED?, * High school diploma or equivalent required

• CPC Certification
• 2+ year’s coding/auditing experience
• Proficiency in MS Office applications such as Word, Excel, Power Point and Outlook
• Ability to work well individually and in a team environment
• Proficient in use of email and internet
• Knowledge of office management systems and procedures
• Knowledge of administrative procedures
• Knowledge of healthcare administration a plus
• Knowledge of EMR systems is a plus
• Strong organizational and time management skills a must
• Strong communication skills required
• Proficiency in Microsoft Office Suite
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction

Working Conditions

• Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.