IT Generalist

The IT Generalist partners with the IT Director to implement new projects and processes. They quickly understand the project or problem, break it down to develop an action plan, and then work hands-on with the Systems Engineers, delegating responsibilities and navigating roadblocks.

The current projects would include but are not limited to:

• Wireless AP replacement
• Rework Jamf management of Apple workstations (we’re 98% Mac)
• Active Directory rebuild
• Replace core switches
• Replace VM servers / storage
• Finish FreshService buildout

Role’s Reporting Relationship: This role reports directly to the IT Director.

Role’s Requirements:

An IT Generalist must be knowledgeable and experienced in a wide range of IT areas.

Key areas include:

• Networking (VLANs, multicasting, DNS, DHCP, Layer 2 & 3 management)
• Microsoft 365 Ecosystem (Entra ID, Azure, SharePoint)
• Mac OS and device management (MDM, DDM)
• Virtual Servers (VMware & Hyper-V deployments)
• Cyber Security
• AI Agents (MCP servers, Claude Desktop)

The typical work week is Sunday-Thursday with occasional late night and weekend projects.

All Christ Chapel staff members are required to work Christmas Eve and Easter Weekend.

Character -

• Must be a Christian.
• Must be living an “above reproach” lifestyle as outlined in the Bible and Christ Chapel’s Employee Handbook.
• Must be willing to own their mistakes.
• Must have a desire to teach and help others.
• Must be trustworthy with confidential data.
• Must be able to maintain a positive attitude despite being stressed or frustrated.

Calling -

• Must understand their life, knowledge, and experience are all gift from God for His purpose.
• Must be committed to and supportive of the authority of the Elders, the pastoral staff, and the philosophy and direction of the church both in public and in private.
• Must be a faithful steward of work and time.

Competency -

• Minimum 3 years of IT experience.
• Preferably holds a bachelor’s in IT or CS.
• Current on industry changes and best practices.
• Ability to explain technical concepts to non-technical audiences.
• Must be able to occasionally climb ladders, lift 40-lb objects, and get dirty.

The above statements are intended to describe the general nature and level of work for this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required.

The IT department at Christ Chapel is committed to helping the church fulfill its mission. They support all staff members across 4 campuses with hardware, infrastructure, software development, database management, and analytics.