Telecommunications Technician (Secret Cleared)

Concordant LLC, a Service-Disabled Veteran-Owned Small Business, seeks Telecommunications Technicians at multiple sites. You will provide on-site Tier 2 support for legacy NIPR and SIPR Base Area Network infrastructure, working side by side with government communications personnel to keep the mission connected.

What You Will Do

• Field, troubleshoot, configure, and monitor network equipment, and collect network performance data
• Respond to IT service management tickets and service calls from system administrators and customer support personnel
• Install, maintain, and repair switches, routers, wireless access points, and fiber optic systems
• Troubleshoot and repair Inside Plant (ISP) and Outside Plant (OSP) infrastructure
• Apply security patches per vendor guidance and maintain configuration management
• Support change management under applicable technical orders and local SOPs, and take part in configuration control board meetings
• Take tactical direction from the on-site government communications team and coordinate with vendor Tier 3/4 engineering teams
• Partner with Network Control Center personnel on daily operations
• Serve as mission essential personnel, available on call 24/7 for contingency operations and crisis response

• 7+ years of experience in telecommunications systems, network operations, or a related field
• Hands-on experience installing, configuring, and troubleshooting switches, routers, wireless access points, and fiber optic systems
• Experience performing ISP and OSP troubleshooting and repair
• Experience supporting NIPR and SIPR network environments
• CompTIA Security+ and A+ (or equivalent)
• Active Secret clearance
• Ability to work on call 24/7 and respond after hours as mission essential personnel

Preferred Experience

• Military communications or network operations background
• Experience working within enterprise IT service management ticketing systems
• Familiarity with DoD technical orders and change management procedures
• Experience participating in configuration control boards
• Experience coordinating with Tier 3/4 vendor engineering support
• CCNA or CompTIA Network+, * telecommunications or networking ops: 7 years (Required)
• switch, router, WAP, & fiber installation/troubleshooting: 1 year (Required)
• ISP & OSP repair: 1 year (Required)
• NIPR/SIPR network support: 1 year (Required)
• IT service management ticketing: 1 year (Preferred)
• Tier 2/3 vendor coordination: 1 year (Preferred)