Dorothy Rover EPIC Certified Analyst

Must possess Dorothy certification with an emphasis in Rover to support the full transition from the Remote Client to Rover on iPads. Ideal candidate would also be Comfort certified.

• Responsible for day to day support and optimization of software applications, including builds, upgrades, and system enhancements.
• Analyzes business and clinical needs to evaluate software releases and new products.
• Provides recommendations to optimize processes and reduce expenses.
• Possesses in depth business, clinical, and application knowledge and experience.
• Performs and documents workflow assessments to determine functional requirements for optimal application use.
• Develops system test plans and executes testing for software upgrades and patches.
• Maintains records of test progress and results.
• Handles problem, incident, change management, and service requests.
• Works within a cross functional team and collaborates with end users to meet business and clinical integration needs.
• Communicates software issues, requirements, upgrades, and enhancements.
• Oversees smaller sized projects or project components.
• Coordinates implementation or project planning related to software application releases.

We are looking for someone with more build experience with Dorothy/Comfort and Rover such as building these types of items: SmartForms, e-consents, medication management, care plans, OASIS, HOPE, etc. to name a few.

This candidate must hold a Dorothy certification, with a specific emphasis on Rover to support our complete transition from the Remote Client to Rover on iPads. The ideal candidate would also be Comfort certified. This will be a longer engagement as the resource will support implementation, workflow transitions, testing, and go live activities.

Employees first. Customer always. Mission driven. Everyone matters. Join the vibrant team at ESI where we prioritize our employees’ well-being and champion customer satisfaction above all else. Our culture is defined by a mission-driven approach, ensuring that every member contributes to our collective success. At ESI, we value the unique perspectives each individual brings to the table. Through collaboration and innovation, we’re reshaping the digital landscape of public sector services. If you’re passionate about making a difference, eager to grow professionally, and thrive in a supportive environment, join us in our journey to create impactful solutions and drive positive change.