AWS Cloud Support engineer
Sci Solutions Global
Phoenix, AZ, United States
20 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
$62,400.0 - $83,200.0
Working hours
Shift work
Job source
Tech stack
Artificial Intelligence
Amazon Web Services
Amazon Elastic Compute Cloud
Amazon S3
Microsoft Azure
Bash Shell
BigTable
BigQuery
Cloud Engineering
Databases
Domain Name System (DNS)
Amazon DynamoDB
+18 more
Identity and Access Management
Python (Programming Language)
Network Troubleshooting
Aws Command Line Interface (CLI)
Data Logging
Scripting
Amazon Virtual Private Cloud (VPC)
Cloudformation
Servicebus
Kubernetes
Functional Programming
Google Gemini
Cloudwatch
Api Gateway
Terraform
Oracle Cloud Infrastructure
Splunk
Dynatrace
Job description
- Strong Cloud support experience- Suppoting public cloud an leading calls to completions
- Strong AWS background- This will take the most time of their day now.
- EKS Networking, EKS Clusters, Kubernetes
- Exposure to other environments like AZURE, and GCP
- Undertands databases
- Must be able to work Saturday or Sunday shift 1 month out of 3 months. They will be flexible with the additional day off.
Nice to Have:
- AI Automation experience
- Oracle cloud support, * Hands-on experience with AWS/GCP services including EC2, S3, VPC, IAM, Lambda, ECS or EKS, RDS or DynamoDB, API Gateway, EventBridge, and CloudWatch, BigTable, BigQuery, Vertex AI, Gemini Assist
Requirements
- Experience supporting production environments, incident management, change management, and root-cause analysis.
- Strong knowledge of IAM roles and policies, least-privilege access, security groups, and network controls.
- Experience with monitoring and logging tools such as CloudWatch, Splunk, Dynatrace, or comparable platforms.
- Working knowledge of Terraform or CloudFormation and scripting with Python, Bash, or AWS CLI.
- Understanding of hybrid networking, including VPC routing, Transit Gateway, Direct Connect, DNS, and network troubleshooting.
- Clear written and verbal communication skills, with the ability to explain technical issues to varied audiences.
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Prepare application
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